Chapter 4

Question 0

A low power portable radio that communicates through an interconnected series of repeater statins called “cells”

Answer 0

Cellular Telephone

Question 1

Any radio hardware containing a transmitter and reciever that is located in a fixed place

Answer 1

Base Station

Question 2

An assigned frequency or frequencies that are used to carry voice and/or data communications

Answer 2

Channel

Question 3

Can be answered in short or single word responses

Answer 3

Close ended questions

Question 4

The transmission of information to another person…verbally or body language

Answer 4

Communication

Question 5

When one person imposes his or beliefs, values, and practices on another because he or she believe his or her ideals superior

Answer 5

Cultural imposition

Question 6

A special telephone line used for specific point to point communicatons…“hot line”

Answer 6

Dedicated line

Question 7

The written portion of the emts patient inyeraction. This becomes part of the patients permanent medical record

Answer 7

Documentation

Question 8

Ability to transmit and receive simultaneously

Answer 8

Duplex

Question 9

When a person considers his or her own cultural values as more important when interacting with people of a different culture

Answer 9

Ethnocentrism

Question 10

A trusting relationship that you build with your patient

Answer 10

Rapport

Question 11

A special base station radio taht recieves messages and signals on one frequency and then automatically retransmits them on a second frequency

Answer 11

Repeater

Question 12

A radio receiver that searches or scans across several frequencies until the message is completed; the process is then repeated

Answer 12

Scanner

Question 13

Single frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive

Answer 13

Simplex

Question 14

Written documents, signed by the ems systems medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care…also called protocols

Answer 14

Standing orders

Question 15

Anything that dampens or obscures the true meaning of a message

Answer 15

Noise

Question 16

Questions for which the patient must provide detail to give an answer

Answer 16

Open ended questions

Question 17

The use of a radio signal and a voice or digital message that is transmitted to pagers “beepers” or desktop monitor radios

Answer 17

Paging

Question 18

Legal document used to record all patient care activites. This report has direct patient care functions but also administrative and quality control functions. Also known as “prehospital care reports”

Answer 18

Patient care report

Question 19

The study of space between people and its effects on communication

Answer 19

Proxemics

Question 20

Agency that has jurisdiction over interstate ans international telephone and telegraph services amd satellite communications, all of which may involve ems activity

Answer 20

Federal Communications Commission FCC

Question 21

VHF and UHF channels that the FCC has designated exclusively for ems use

Answer 21

MED channels

Question 22

Small computer terminals inside ambulances that directly receive data from the dispatch center

Answer 22

Mobile Data Terminals MDT

Question 23

A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital

Answer 23

Telemetry

Question 24

Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship

Answer 24

Therapeutic Communication

Question 25

Telecommunication systems that allow a computer to maximize utilization of a group of frequencies

Answer 25

Trunking

Question 26

UHF (ultra high frequency)

Answer 26

Radio frequencies between 300 and 3,000 mhz

Question 27

Radio frequencies between 30 and 300 mhz; the vhf spectrum is further divided into high and low bands

Answer 27

VHF (very high frequency)