Chapter 4 Flashcards

1
Q

Marketing Research [definition]

A

Process of defining a marketing problem and opportunity, collecting and analyzing information, and then recommending actions

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2
Q

What are the challenges of doing marketing research?

A
  • How can market research determine if consumers will buy a product they’ve never seen?
  • How can they obtain answers that people know but are reluctant to reveal
  • How can marketing research help people accurately remember and report their interests, intentions, and purchases?
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3
Q

What is the 5 step approach in market research

A
  1. Define the problem
  2. Develop research plan
  3. Collection relevant information
  4. Develop findings
  5. Take marketing actions
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4
Q

2 key elements of defining the problem when approaching market research?

A
  1. Setting the research objectives
  2. Identifying possible marketing actions
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5
Q

New product concept [definition]

A

picture or verbal description of product or service the firm might offer to sell

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6
Q

Probability Sampling [Definition]

A

Selecting a sample so that each element of the population has a specific known chance of being selected

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7
Q

Non-Probability Sampling [Definition]

A

Selecting a sample so that the chance of selecting a particular element of a population is either unknown or zero

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8
Q

Secondary data

A

Facts that figures that have already been recorded prior to the current project at hand

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9
Q

Test market

A

In market localized approach, or short term online destination used to test the success of promotional offers, new services, or new product launches

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10
Q

Analytics

A

Process of taking metrics data and applying smart thinking and technology to gain actionable insights that can help make better business decisions

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11
Q

Descriptive vs. Predictive analytics

A

Descriptive analytics focus on what has to happen
Predictive analytics combines data from varied sources to reveal patters that are modelled to predict what might happen in the future

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