Chapter 4

Question 1

It is a management function which refers to “the structuring of resources and activities to accomplish objectives in an efficient and effective manner

Answer 1

Organizing

Question 2

The arrangement or relationship of positions within an organization is called the _______. It is also the result of the organizing process.

Answer 2

Structure

Question 3

It defines the relationships between tasks and authority for individuals and departments.

Answer 3

Structure

Question 4

It defines formal reporting relationships, the number of levels in the hierarchy of the organi- zation, and the span of control.

Answer 4

Structure

Question 5

It defines the groupings of individuals into departments and departments into organization

Answer 5

Structure

Question 6

It defines the system to effect coordination of effort in both vertical (authority) and horizontal (tasks) directions.

Answer 6

Structure

Question 7

Refers to the determining the scope of work and how it is combined in a job

Answer 7

Division of labor

Question 8

It is the process of assign- ing various degrees of decision-making authority to subordinates.

Answer 8

Delegation of authority

Question 9

It is the grouping of related jobs, activities, or processes into major organizational subunits.

Answer 9

Departmentation

Question 10

Refers to the number of people who report directly to a given manager.

Answer 10

Span of control

Question 11

It refers to the linking of activities in the organization that serves to achieve a common goal or objective.

Answer 11

Coordination

Question 12

It is “the structure that details lines of responsibilites, authority, and position.”

Answer 12

Formal organization

Question 13

The formal structure is described by management through:

Answer 13

1. organization chart
2. organizational manual and
3. policy manuals.

Question 14

It is a diagram of the organ- ization’s official positions and formal lines of authority.

Answer 14

Organization chart

Question 15

provides written des- criptions of authority relationships, details the func- tions of major organizational units, and describes job procedures.

Answer 15

Organizational manual

Question 16

It describes personnel activities and company policies.

Answer 16

Policy manual

Question 17

These are the members of an organization spontaneously form a group with friendship as a principal reason for belonging.

Answer 17

Informal groups

Question 18

3 types of organizations

Answer 18

1. Functional organization
2. Product or market organization
3. Matrix organization

Question 19

this is a form of de- partmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped into one unit

Answer 19

Functional organization

Question 20

this refers to the organization of a company by divisions that brings together all those involved with a certain type of product or customer.

Answer 20

Product or market organization

Question 21

an organizational structure in which each employee reports to both a functional or division manager and to a project or group manager.

Answer 21

Matrix organization

Question 22

This are very effective in smaller firms, especially “single-business firms where key activities revolve around well-defined skills and areas of specialization.

Answer 22

Functional organization structures

Question 23

with its feature of operating by divisions, is “appropriate for a large corporation with many product lines in several related industries. “

Answer 23

Product or market organization

Question 24

according to Thompson and Strickland, it is a structure with two (or more) channels of command, two lines of budget authority, and two sources of performance and reward.”

Answer 24

Matrix organization

Question 25

Higgins declared that it was designed to keep employees in a cen- tral pool and to allocate them to various projects in the firm according to the length of time they were needed.

Answer 25

Matrix structure

Question 26

Types of authority

Answer 26

1. Line authority
2. Staff authority
3. Functional authority

Question 27

a manager’s right to tell subordinates what to do and then see that they do it.

Answer 27

Line Authority

Question 28

a staff specialist’s right to give advice to a superior.

Answer 28

Staff authority

Question 29

a specialist’s right to oversee lower level personnel involved in that specialty, regardless of where the personnel are in the organization.

Answer 29

Functional authority

Question 30

It perform tasks that reflect the organization’s primary goal and mission. In a construction firm, the department that negotiates and secures con- tracts for the firm.

Answer 30

Line department

Question 31

It include all those that provide specialized skills in support of line departments

Answer 31

Staff department

Question 32

those individuals assigned to a specific manager to provide needed staff services.

Answer 32

Personal staff

Question 33

those individuals providing needed staff services for the whole organization

Answer 33

Specialized staff

Question 34

is one given to a person or a work group to make decisions related to their expertise even if these decisions concern other departments

Answer 34

Functional authority

Question 35

It is a formal group of persons formed for a specific purpose.

Answer 35

Committee

Question 36

It is one created for a short-term purpose and have a limited life. An example is the committee created to manage the anniver- sary festivities of a certain firm

Answer 36

Ad hoc committee

Question 37

it is a relatively permanent committee that deals with issues on an ongoing basis. An example is the grievance committee set up to handle initially complaints from amnlovess of the organization

Answer 37

Standing committee