Chapter 4 Flashcards
informal position
good communication and interpersonal skills
driven by passion
not afraid to take new approaches
emotionally invested
leader
formal position
organizational role, clinical expertise
adopts goals of higher ups, driven by necessity
stays the same consistently
less emotionally invested in employees, promote growth of organization
manager
based on chaos and constant change, focus on outcomes, control is shared among staff and leader
quantum
based on social exchange theory, giving and receiving rewards/benefits
constantly motivating staff, if you do this you’ll get ___
transactional
lots of different people and expertise, gets everyone involved, partnerships
shared
influence others by building relationships and community, meets needs of others - works well for nursing, team input, positive attention, listening/acceptance
originates from a desire to serve, one is called to lead
servant
makes ALL decisions, no input from others
negative reinforcement, punishment
high work output
authoritative
open communication and group input for decision making
democratic
relationship building through promotion of shared mission/vision, encouragement, praise, confidence, process for motivating followers
transformational
hands off approach, no direction/supervision, low work output, no forward thinking
Laissez-faire
self-awareness, self-management, social awareness (social skills), relationship management
reading own emotions, keeping them under control, empathy for others
emotional intelligence
ask questions, give thoughtful feedback, work toward group goals, provide encouragement, be the leader when needed
separate from leaders, complementary not competitive
followership
independent, critical thinkers, challenge leaders, invest time/energy
stars
critical thinkers, passive, sometimes hostile, complain, unhappy, disengaged
alienated
enthusiastic supporters, carry out orders, don’t like making decisions
yes people
