Chapter 4 Flashcards

1
Q

Title of Chapter 4

A

Leveraging Resources and Capabilities

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2
Q

resource-based view

A

A leading perspective in global business that posits that firm performance is fundamentally driven by differences in firm-specific resources and capabilities

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3
Q

SWOT analysis

A

An analytical tool for delineating one firm’s
strengths (S)
weaknesses (W)
opportunities (O)
threats (T)

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4
Q

resource & capability

A

The tangible and intangible assets a firm uses to choose and implement its strategies

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5
Q

tangible resources and capabilities

A

Assets that are observable and easily quantified

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6
Q

intangible resources and capabilities

A

Assets that are hard to observe and difficult (or sometimes impossible) to quantify

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7
Q

value chain

A

A stream of activities from upstream to downstream that add value

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8
Q

benchmarking

A

An examination as to whether a firm has resources and capabilities to perform a particular activity in a manner superior to competitors

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9
Q

commoditization

A

A process of market competition through which unique products that command high prices and high margins gradually lose their ability to do so, thus becoming commodities

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10
Q

outsourcing

A

Turning over an organizational activity to an outside supplier that will perform it on behalf of the focal firm

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11
Q

offshoring

A

Outsourcing to an international or foreign firm

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12
Q

inshoring

A

Outsourcing to a domestic firm

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13
Q

captive sourcing

A
  • Setting up subsidiaries abroad the work done is in-house but the location is foreign
  • Conceptually, this is also known as foreign direct investment (FDI)
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14
Q

VRIO framework

A

The resource-based framework that focuses on the aspects of resources and capabilities of
value (V)
rarity (R)
imitability (I)
organizational (O)

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15
Q

causal ambiguity

A

The difficulty of identifying the causal determinants of successful firm performance

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16
Q

complementary assets

A

The combination of numerous resources and assets that enable a firm to gain a competitive advantage

17
Q

social complexity

A

The socially intricate and interdependent ways firms are typically organized

18
Q

original equipment manufacturer (OEM)

A

A firm that executes the design blueprints provided by other firms and manufactures such products

19
Q

Business process outsourcing (BPO)

A

Outsourcing business processes to third-party providers

20
Q

Original design manufacturer (ODM)

A

Firm that both designs and manufactures products

21
Q

Original brand manufacturer (OBM)

A

Firm that designs, manufactures, and markets branded products

22
Q

Reshoring

A

Moving formerly offshored activities back to the home country of the focal firm