chapter 4 Flashcards

1
Q

Social Structure: A Guide to Everday Living.

A

Members of every society rely on social structure to make sense of everyday situations. As our family’s introduction to the busy streets in Vietnam suggests, the world can be confusing, even frightening, when society’s rules are unclear.

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2
Q

State the importance of status to social organization.

A

In every society, people build their everyday lives using the idea of status.

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3
Q

Define status.

A

A social position that a person holds.

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4
Q

In everyday use, the word status…

A

Generally means “prestige”, as when we say that a college or university president has more “status” than a newly hired professor. But sociologically speaking, both “president” and “professor” are two statuses, or positions, within the post-secondary organization.

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5
Q

Status is part of our social identity and helps define our relationship with others, why?

A

As Georg Simmel, one of the founders of sociology, once pointed out, before we can deal with anyone, we need to know who the person is.

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6
Q

Define status set.

A

All the statuses a person holds at a given time.

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7
Q

Example of status set.

A

A teenage girl may be a daughter to her parents, a sister to her brother, a student at her school, and a goalie on her soccer team.

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8
Q

Status sets change over the life course. Explain.

A

A child grows up to become a parent, a student graduates to become a lawyer, and a single person marries to become a partner. Joining an organization or finding a job enlargers our status set; withdrawing from activities makes it smaller.

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9
Q

Define ascribed status.

A

A social position a person receives at birth or takes on involuntary later in life.

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10
Q

Define achieved status.

A

A social position a person takes on voluntarily that reflects personal ability and effort.

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11
Q

In the real world, of course, most statuses involve a combination of ascription and achievement.

A

That is, people’s ascribed statuses influence the statuses they achieve. People who achieve the status of lawyer, for example, are likely to share the ascribed benefit of being born into relatively well-off families. By the same token, many less desirable statuses, such as criminal, homeless person, or unemployed worker, are more easily achieved by people born into poverty.

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12
Q

Physical Disability as a Master Status.

A

Physical disability works in much the same ways as class, gender, or race in defining people in the eyes of others.

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13
Q

Define master status.

A

A status that has special importance for social identity, often shaping a person’s entire life.

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14
Q

State the importance of role to social organization.

A

A second important social structure is role, behavior expected of someone who holds a particular status.

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15
Q

A person holds a status and performs a role (Linton). Explain.

A

Holding the status of student leads you to perform the role of attending classes and completing assignments.

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16
Q

Both statuses and roles vary by culture. True or false?

A

True.

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17
Q

In every society, actual role performance varies with an individual’s unique personality, and some societies, such as Canada, permit more individual expression of a role than others. True or false?

A

True.

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18
Q

Define role set.

A

Robert Merton introduced the term role set to identify a number of roles attached to a single status. Consider, for example, how the status of a student consists of a specific role set. As a student you attend classes, but chances are you also carry out research to complete assignments, take part in study groups, and possibly participate in student-organized social events.

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19
Q

A global perspective shows that the roles people use to define their lives differ from society to society.

A

In low-income countries, people spend fewer years as students, and family roles are often very important to social identity. In high-income nations, people spend more years as students, and family roles are typically less important to social identity. Another dimension of difference involves housework. Especially in poor countries, housework falls heavily on women.

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20
Q

Define role conflict.

A

Conflict among the roles connected to two or more statuses.

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21
Q

When do we experience role conflict?

A

When we find ourselves pulled in various directions as we try to respond to the many statuses we hold. One response to role conflict is deciding that “something has to go.” More than one politician, for example, has decided not to run for office because of the conflicting demands of a hectic campaign schedule and family life. In other cases, people put off having children in order to stay on the “fast track” for career success.

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22
Q

Define role strain.

A

Tension among the roles connected to a single status. A university professor may enjoy being friendly with students. At the same time, however, the professor must maintain the personal distance needed to evaluate students fairly.

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23
Q

Define role exit.

A

The process by which people disengage from important social roles (ex-nuns, ex-doctors, ex-husbands, ex-alcoholics).

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24
Q

According to Ebaugh, when does the role exit process begin? … AND MORE!!

A

The process begins as people come to doubt their ability to continue in a certain role. As they imagine alternative roles, they ultimately reach a tipping point when they decide to pursue a new life. Even as they are moving on, however, a past role can continue to influence their lives. Exes carry with them a self-image shaped by a previous role, which can interfere with building a new sense of self. For example, an ex-nun may hesitate to wear stylish clothing and makeup. Exes must also rebuild relationships with people who knew them in their earlier life. Learning new social skills is another challenge. For example, Ebaugh reports, ex-nuns who enter the dating scene after decades in the church are often surprised to learn that sexual norms are very different from those they knew when they were teenagers. Exiting a role is made more complicated if that role is seen by society as deviant, such as the role of sex worker. Saunders argues that national policies that reinforce “exiting” through compulsory rehabilitation and the criminalization of sex work make leaving the role very difficult for those involved.

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25
Q

Baldovino.

A

He suggests that although behavior is guided by status and role, we have the ability to shape who we are and to guide what happens from moment to moment. In other words, “reality” is not as fixed as we may think.

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26
Q

Define social construction of reality.

A

The process by which people creatively shape reality through social interaction. This idea - introduced by sociologists Peter L. Berger and Thomas Luckman - is the foundation of the symbolic-interaction approach.

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27
Q

As Baldovino’s remark suggests, quite a bit of “reality” remains unclear in everyone’s mind, especially in unfamiliar situations.

A

So we present ourselves in terms that suit the setting and our purposes, we try to guide what happens next, and others do the same, reality takes shape. Social interaction, then, is a complex negotiation that builds reality (Berger & Luckmann).

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28
Q

“Street Smarts”.

A

What people commonly call “street smarts” is actually a form of constructing reality.

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29
Q

Thomas theorem.

A

Situations that are defined as real are real in their consequences.

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30
Q

Ethnomethodology.

A

Most of the time, we take social reality for granted. To become more aware of the social world we help create, Harold Garfinkel (1967) devised ethnomethodology, the study of the way people make sense of their everyday surroundings.

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31
Q

This approach begins by pointing out that everyday behavior rests on a number of assumptions.

A

When you ask someone the simple question “How are you?” you usually want to know how the person is doing in general, but you might really be wondering how the person is dealing with a specific physical, mental, spiritual, or financial challenge. In Canada, however, people tend to assume that others are not really interested in the details about these things. Upon arrival in Canada from Sweden, one of the authors soon learned that Canadians asked “How are you?” out of politeness, not because they wanted to listen to an honest answer of how he was feeling. One good way to try to uncover the assumptions we make about everyday reality is to break the rules. For example, the next time someone greets you by saying, “How are you?” offer details from your last physical examination. The results are predictable, because we all have some idea of the “rules” of everyday interaction. The person will most likely become confused or irritated by your unexpected behavior - a reaction that helps us see not only what the rules are but also how important they are to everyday reality.

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32
Q

Reality Building: Class and Culture.

A

People do not build everday experience out of thin air. In part, how we act or what we see in our surroundings depends on our interests. Gazing at the sky on a starry night, for example, lovers discover romance, and scientists see hydrogen atoms fusing into helium. Social background also affects what we see, which is why residents of Hull, Quebec, experience the world somewhat differently than people living across the river in Ottawa, Ontario.

33
Q

In global perspective, reality construction varies even more.

A

People waiting for their luggage in a Swedish airport stand behind a yellow line about ten feet from the conveyor belt that carries the bags and then step forward only when they see their bags passing by; in Canada, people in the luggage claim area of an airport typically push right up to the conveyor system and lead forward looking for their own bags to appear.

34
Q

The Increasing Importance of Social Media.

A

The social construction of reality has always involved face-to-face social interaction. In recent years, however, this process has also been aided by social media. In the past, when people came together to form communities based on a common interest, they gathered in a single location. Today, of course, most people in Canada and nations around the world participate in various online communities with countless others who share some interest.

35
Q

Some sociologists have argued that the rise of social media has connected people in new ways but weakened social ties among people who share physical space. Example…

A

Take the case of two college roommates, each of whom might be interacting with thousands of other people while sitting just a few feet apart in the same dorm room, barley paying attention to each other.

36
Q

Erving Goffman.

A

He explained that people live their lives much like actors performing on a stage.

37
Q

If we imagine ourselves as directors observing what goes on in the theatre of everyday life…

A

We are doing what Goffman called dramaturgical analysis, the study of social interaction in terms of theatrical performance.

38
Q

What does dramaturgical analysis offer?

A

A fresh look at the concepts of status and role. A status is like a part in a play, and a role serves as a script, supplying dialogue and action for the characters.

39
Q

Goffman described each individual’s “performance” as the presentation of self. What does this mean?

A

A person’s efforts to create specific impressions in the minds of others. This process, sometimes called impression management, begins with the idea of personal performance.

40
Q

Performances.

A

As we present ourselves in everday situations, we reveal information to others both consciously and unconsciously. Our performance includes how we dress (in theatrical terms, our costume), the objects we carry (props), and our tone of voice and gestures (our demeanour). In addition, we vary our performance according to where we are (the set).

41
Q

Define nonverbal communication.

A

Communication using body movements, gestures, and facial expressions rather than speech.

42
Q

Body Language and Deception.

A

As any actor knows, it is difficult to pull off a perfect performance in front of others. In everyday interaction, unintended body language can contradict our planned meaning: A teenage boy offers an explanation for getting home late, for example, but his mother begins to doubt his words because he avoids looking her in the eye. The teenage celebrity on a television talk show claims that her recent musical flop is “no big deal,” but the nervous swing of her leg suggests otherwise. Because nonverbal communication is hard to control, it offers clues to deception in much the same way that changes in breathing, pulse rate, perspiration, and blood pressure recorded on a lie detector indicate that a person is lying.

43
Q

Gender and Performances.

A

Because women are socialized to respond to others, they tend to be more sensitive than men to nonverbal communication. Research suggests that women “read” men better than men “read” women.

44
Q

Demeanour.

A

Demeanour - the way we act and carry ourselves - is a clue to social power. Simply put, powerful people enjoy more freedom in how they act. At the office, off-color remarks, swearing, or putting your feet on the desk may be acceptable for the boss but rarely, if ever, for employees. Similarly, powerful people can interrupt others; but less powerful people are expected to show respect through silence.

45
Q

Because women generally occupy positions of lesser power, demeanor is a gender issue as well.

A

Women, then, learn to craft their personal performances more carefully than men.

46
Q

Use of Space. How much space does a personal performance require?

A

Power plays a key role here; the more power you have, the more space you use. Men typically command more space than women, whether pacing back and forth before an audience or casually sitting on a bench. Why? Our culture has traditionally measured femininity by how little space women occupy - the standard of “daintiness” - and masculinity by how much territory a man controls - the standard of “turf”.

47
Q

Define personal space.

A

The surrounding area over which a person makes some claim to privacy.

48
Q

Gender and personal space.

A

Just about everywhere, men (with their greater social power) often intrude into women’s personal space. If a woman moves into a man’s personal space, however, he is likely to take it as a sign of sexual interest.

49
Q

Staring, Smiling, and Touching.

A

Eye contact encourages interaction. Although it often shows pleasure, smiling can also be a sign of trying to please someone or of submission. Finally, mutual touching suggests intimacy and caring.

50
Q

Idealization.

A

Goffman suggests, we construct performances to idealize our intentions. That is, we try to convince others (and perhaps ourselves) that what we do reflects ideal cultural standards rather than selfish motives.

51
Q

Example.

A

We recognize that most people do their jobs to make money. Physicians, professors, and other professionals, however, speak of their work as “vocations” and typically idealize the motives for entering their chosen careers. They describe their work as “making a contribution to science,” “helping others,” “serving the community,” and even “answering a call from god.” Rarely do they admit the more common, less honorable motives: the income, power, prestige, and leisure time that these occupations provide.

52
Q

Application to us.

A

We all use idealization to some degree. When was the last time you smiled and spoke politely to someone you do not like? Have you acted interested in a class that you found boring? Such little lies in our performances help us get through everyday life.

53
Q

Embarrassment and Tact.

A

The famous speaker giving a campus lecture keeps mispronouncing the university’s name; the student enters the lecture hall late and soaking wet, attracting the gaze of hundreds of classmates. Embarrassment, or discomfort following a spoiled performance. Goffman describes embarrassment as “losing face”. Embarrassment is an ever-present danger because idealized performances usually contain some deception. In addition, most performances involve juggling so many elements that one thoughtless moment can shatter the intended impression. A curious fact is that an audience often overlooks flaws in a performance, allowing the actor to avoid embarrassment. If we do point out a misstep, we do it quietly and only to help someone avoid even greater loss of face.

54
Q

Often members of an audience actually help the performer recover from a flawed performance.

A

Tact is helping someone “save face.”

55
Q

Why is tact so common?

A

Because embarrassment creates discomfort not just for the actor but also for everyone else as well. Just as a theatre audience feels uneasy when an actor forgets a line, people who observe awkward behavior are reminded of how fragile their own performances often are. Socially constructed reality thus functions like a dam holding back a sea of chaos. When one person’s performance springs. a leak, others tactfully help make repairs. Everyone lends a hand in building reality, and no one wants it suddenly swept away.

56
Q

In sum, Goffman’s research shows…

A

Although behavior is spontaneous in some respects, it is more patterned than we like to think.

57
Q

Emotions: The Social Construction of Feeling.

A

Emotions, more commonly called feelings, are an important element of human social life. Indeed, what we do often matters less than how we feel about it. Emotions seem very personal because they are “inside.” Even so, just as society guides our behavior, it guides our emotional life.

58
Q

The Biological Side of Emotions.

A

Paul Ekman reports that people everywhere express six basic emotions: happiness, sadness, anger, fear, disgust, and surprise. In addition, Ekman found that people in every society use much the same facial expressions to show these emotions. Ekman believes that some emotional responses are “wired” into human beings; that is, they are biologically programmed in our facial features, muscles, and central nervous system.

59
Q

Why might this be so?

A

Over centuries of evolution, emotions developed in the human species because they serve a social purpose: supporting group life. Emotions are powerful forces that allow us to overcome our self-centredness and build connections with others.

60
Q

The Cultural Side of Emotions.

A

But culture does play an important role in guiding human emotions. First, Ekman explains, culture defines what triggers an emotion. Second, culture provides rules for the display of emotions. Third, culture guides how we value emotions.

61
Q

Emotions (gender).

A

Gender also plays a part; traditionally, at least, many cultures expect women to show emotions, but they discourage emotional expression by men as a sign of weakness. In some cultures, of course, this pattern is less pronounced or even reversed.

62
Q

Emotions on the Job.

A

In Canada, most people are freer to express their feelings at home than on the job. Arlie Russel Hochschild explains that the typical company tries to regulate not only the behavior of its employees but also their emotions.

63
Q

Hochschild used the term emotional labor to refer…

A

To suppressed or induced feelings produced by an employee in accordance with the rules of an organization.

64
Q

Example.

A

Take the case of the busy airline flight attendant who offers passengers a drink, a bag of pretzels, and a smile. Do you think that this smile conveys real pleasure at serving the customer? It may. But Hochschild’s study of light attendants points to a different conclusion: The smile is an emotional script demanded by airline management as the right way to perform the job. Therefore, from Hochschild’s research we see an added dimension of the “presentation of self” described by Goffman. Not only do our everyday life presentations to others involve surface acting but they also involve the “deep acting” of emotions.

65
Q

We socially construct our emotions as part of our everyday reality is?

A

A process sociologists call emotion management.

66
Q

Language: The Social Construction of Gender.

A

Language is the thread that weaves members of a society into the symbolic web we call culture. Language communicates not only a surface reality but also deeper levels of meaning.

67
Q

One such level involves gender. Explain.

A

Language defines men and women differently in terms of both power and value.

68
Q

Language and Power. A young man proudly rides his new motorcycle up his friend’s driveway and boasts, “Isn’t she a beauty?” On the surface, the question has little to do with gender. Yet why does he use the pronoun she instead of he or it to refer his prized possession?

A

The answer is that men often use language to establish control over their surroundings. A man attaches a female pronoun to a motorcycle because it reflects the power of ownership. Perhaps this is also why in Canada a woman who marries traditionally takes the last name of her husband.

69
Q

Language and Value.

A

Typically, the English language treats as masculine whatever has greater value, force, or significance. For instance, the adjective “virtuous,” meaning “morally worthy” or “excellent,” comes from the Latin word “vir,” meaning “man.” On the other hand, the adjective “hysterical”, meaning “emotionally out of control,” comes from the Greek word “hystera,” meaning “uterus.” In many familiar ways, language also confers different value on the two sexes. Traditional masculine terms such as “king” and “lord” have a positive meaning, while comparable feminine terms, such as “queen,” “madam,” and “dame,” can have negative meanings. Similarly, the use of the suffixes -ess and -ette to denote feminity usually devalues the words to which they are added. Language both mirrors social attitudes and helps perpetuate them.

70
Q

Reality Play: The Social Construction of Humor.

A

Humour is produced by the social construction of reality; it arises as people create and contrast two different realities. Generally, one reality is conventional, that is, what culture leads people to expect in a specific situation. The other reality is unconventional, an unexpected violation of cultural patterns. Humour arises from the contradiction, ambiguities, and double meanings found in differing definitions of the same situation. You can also build a joke the other way around, leading the audience to expect an unconventional answer and then delivering a very ordinary one. Regardless of how a joke is constructed, the greater the opposition or difference that is created between the two definitions of reality, the greater is the humor that results.

71
Q

The Dynamics of Humor: “Getting it”.

A

After hearing a joke, did you ever say, “I don’t get it”? To “get” humor, members of an audience must understand both the conventional and the unconventional realities well enough to appreciate their difference. A comedian may make getting a joke harder by leaving out some important information. In such cases, listeners must pay attention to the stated elements of the joke and then fill in the missing pieces on their own.

72
Q

Why would a comedian want the audience to make this sort of effort to understand a joke?

A

Our enjoyment of a joke is increased by the pleasure of figuring out for ourselves all the pieces needed to “get it.” In addition, getting the joke makes you an “insider” compared to those who don’t get it. We have all experienced the frustration of net getting a joke: fear of being judged stupid, along with a sense of being excluded from a pleasure shared by others.

73
Q

The Topics of Humour.

A

All over the world, people smile and laugh, making humor a universal element of human culture. But because the world’s people live in different cultures, humor rarely travels well. What is humorous to the Japanese may be lost on the Finns, Iraqis, or Canadians. Even the social diversity in our society means that different types of people will find humor in different situations. Indigenous people and those from visible minority groups also make jokes that “get back” at people in more advantaged positions. But for everyone, topics that lend themselves to double meanings or controversy generate humor.

74
Q

Are there jokes that do break through the culture barrier?

A

Yes, but they must touch on universal human experiences.

75
Q

Researchers today document the power of humor to reduce stress and improve health.

A

One recent study of cancer patients, for example, found that the greater people’s sense of humor, the greater the odds of surviving the disease.

76
Q

Do new jokes emerge along with changes in politics and culture?

A

Yes.

77
Q

One person’s joke may also be another’s insult.

A

Every social group considers certain topics too sensitive for humourous treatment, and joking about them risks criticism for having a “sick” sense of humor (and being labeled “sick” yourself).

78
Q

The Functions of Humor.

A

Humor is found everywhere because it works as a safety valve for potentially disruptive statements. Put another way, humor provides an acceptable way to discuss a sensitive topic without appearing serious or offending anyone. Having said something controversial, people can use humor to defuse the situation by simply stating, “I didn’t mean anything by what I said - it was just a joke!” People also use humor to relieve tension in uncomfortable situations.

79
Q

Humor and Conflict.

A

Humor may be a source of pleasure, but it can also be used to put down other people. Real conflict can be masked by humor in situations where one or both parties choose not to bring the conflict out into the open. “Put-sown” jokes make one category of people feel good at the expense of another. And, disadvantaged people make fun of the powerful, although usually with some concern about who might be listening. Throughout the world, people also target their leaders with humor, and officials in some countries take such jokes seriously enough to arrest those who do not show proper respect.