Chapter 4 Flashcards

1
Q
EXPLAIN
job
position
work
role
A

Job: group of related activities and duties
Position: specific duties performed by one person
Work:tasks that need to be completed
Role: expected behaviour of an employee

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2
Q

What is a job analysis

A
  • process to gathering job information
  • identifies duties, tasks knowledge, and activities to perform through work
  • job description: written output
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3
Q

Managers role in hiring:

A

-Manager- primary person to determine work performed and skills and abilities needs

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4
Q

Designing the Job
who’s responsibility?
what does the job need to achieve?

A

Responsibility of the manager

achieving organizations objectives as well as employee goals

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5
Q

Who is Fredrick Winslow Taylor

A

father of industrial design. created the work triangle( the best design layout for most effective and efficient work)

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6
Q

Where do you get the job information?

A

Employee
Supervisor
Online profiles

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7
Q

How you obtain job information

A

Questionaries
Interviews
Observations

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8
Q

How job information is collected

A
tasks
duties
Responsibilities 
equipment used
skilled required
knowledge required
experience required
working conditions
effort
job context
performance standards
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9
Q

Where job information goes

list what a written job description looks like.

A
in a written job description:
Title 
summary
duties and responsibilities 
job specification
standards of performance
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10
Q

How the job information is used

A
recruitment 
selection
performance management 
training and development 
health and safety
compensation
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11
Q

Employee Empowerment

to grow organizations must encourage employee:

A
  • participation
  • innovation
  • access to information
  • accountability
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12
Q

Job Enlargement

A

Job extension: extends the range of duties

Job rotation: changing through job so you have experience when a coworker is unable to perform their job

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13
Q

Job Enrichment

A

addicting to the job to keep employee motivation:

extra tasks, giving feedback, adding meaning to the job

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14
Q

Flexible Work Schedules include:

A
  • flex time: you control to start and end of your work day
  • job sharing: two people sharing the same job
  • compressed workweek: 4 6 hr shifts turn into 3 12 hr shifts
  • remote work arrangements: telecommuting, working from home
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15
Q

Common problem with job descriptions

A
  • vague
  • lack of updating
  • may violate laws
  • limit activities and duties
  • may not contain standards of performance
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16
Q

Standards of Performance

A

identifies expected results

minimizes misunderstandings

17
Q

Legal Considerations when compiling job descriptions

A
  • need to be specific
  • performance assessment must be based on valid job-related criteria
  • revisions due to “reasonable accommodation”
  • valid mental or physical requirements must be listed in job description
18
Q

what is Applicant Tracking Systems

A

an algorithm that flags for specific things in job applications