Chapter 1 Flashcards
Define Human Resource Management
integrated set of processes, practices, programs, and systems in an organization which focus on the effective deployment and development of it’s employees
Goals of HRM (3 goals)
- Anticipating change and development
- Building a skilled, knowledgable, and motivated workforce
- Employees will know and understand the process that affects them, as well as feel connected to one another
What is Human Capital
refers to knowledge, skills, and ability
Define Organizational Culture
is the consistent and observable patterns of behaviours in an organization
HRM Processes and Functions (7 functions)
- creating a culture of safe and healthy environment (sense of well-being)
- defining, analyzing, and designing work
- planning for recruitment, and selection, of the workforce
- orientating, training, and development of employees
- managing employee performance (feedback)
- rewarding and recognizing employees
- knowing rights and responsibilities
- understanding labour relations and collective bargaining
- learning about international human resource management
What is the Managers Role:
they are the link between employees and the organization. These managers should be aware of issues in the external environment- which can help or hinder to organization and its ability to achieve goals. They must have thorough knowledge and understanding of HRM. They are responsible for motivating and developing employees
Define Labour Relations
process between employer and employee in order to make decision in the organization. such decisions include: wages, working conditions, hours of work, and safety at work, security and grievances.
Define Collective Bargaining
process in which working people negotiate contracts with their employers to determine terms on employment. these include: pay, benefits, hours, leave, job health and safety policies, ways to balance work and family, and more.
Managerial Responsibilities in the Workplace (5)
- determining work and job design
- promoting culture of well-being
- making hiring decisions
- coaching and developing employees
- reviewing performance
What is the role of an HR professional in the workplace
Equip the manager with the best people practices so the organization can be successful
- aligning HR strategies with business objectives
- delivering services (recruitment)
- managing change
- metrics and analysis
Business Topic - Global Economy
-globalization
-Canadian economy is primarily built on exports
-International companies operating within Canada
>Effects on HR: balancing a complicated set of issues related to different geographies, cultures, laws, and business practices
Business Topic - Changes in Firm and Business Sectors
- the need to increase exports while addressing environmental concerns
- changes to company ownership
- downsizing (planned elimination of jobs) and outsourcing (hiring someone outside of the company to performs tasks)
- independent contractors (hired on contract to perform specific job)
Business Topic - Technology and Quality
- HR metrics and analysis
- telecommuting (conducting work activities in different locations through the use of technology)
- Benchmarking (process of measuring key business metrics and practices and comparing them other companies)
- quality initiatives (set of focused activities designed to monitor, analyze, and improve the quality of processes)
Business Topic - Sustainability
- more attention paid to health of our planet
- while old industries may be losing employment opportunities, new businesses are emerging with new careers
- reputation
- concern about climate change
Business Topic- Human Capital and Talent Management
- Individuals’ knowledge, skills, and capabilities, have an economic value to organizations.
- organizations identify “Core competencies” for success (B.C nurse shortage)
- managers need to ensure that employees have developmental opportunities
