Chapter 3.3 - Identify and apply environmental, social and governance practises that support responsible sourcing

Question 1

Name 3 ways you should be clear in your understanding of what is and is not ethically acceptable

Answer 1

1. They must know their organisations values, policies and processes
2. They are prepared with knowledge of best practises from within their profession
3. Use whatever tools are available to them in order to understand more about the suppliers they intend to invite to tender an choose to award contracts to and current suppliers, who are already in contract with the buying organisation

Question 2

How many sections does the CIPS code of conduct have?

Answer 2

5

Question 3

Name the 5 sections of the CIPS code of conduct

Answer 3

1. Enhance and protect the standing of the profession
2. Promote the eradication of unethical business practises
3. Maintain the highest standard of integrity in all business relationships
4. Enhance the proficiency and stature of the profession
5. Ensure full compliance with law and regulation

Question 4

What could happen if a CIPS member breaks the code of conduct?

Answer 4

They may have their membership revoked

Question 5

Ethical codes of practise

Answer 5

A document outlining an organisations accepted behaviours and principles of working

Question 6

Name the 3 levels code of conduct should be in place at?

Answer 6

1. Professional level
2. Sector level
3. Company level

Question 7

Qualitative

Answer 7

Measured in terms of quality

Question 8

Quantitative

Answer 8

Measured in terms of numbers or quantity

Question 9

Subjective

Answer 9

Measures which are aligned with opinions rather than factual evidence e.g. tastiness, happiness, attractiveness

Question 10

Objective

Answer 10

A target that a company or partnership intends to achieve. Resources will be focused on achieving the objectives of the company

Question 11

Name 2 ways supplier management can be monitored

Answer 11

1. KPIs
2. SLAs

Question 12

Name 4 types of KPIs

Answer 12

1. Qualitative
2. Quantitative
3. Subjective
4. Objective

Question 13

What should KPIs be to be effective and generate measurable data

Answer 13

SMART
specific
measurable
achievable
realistic
time bound

Question 14

When are KPIs and SLAs agreed?

Answer 14

At the negotiation stage of the contract

Question 15

Key Performance Indicators (KPIs)

Answer 15

These are measurable values that will enable a buyer to track how well a supplier is performing. KPIs are tracked over time and will enable the buyer to decide when remedial action may be needed to improve performance

Question 16

What are natural starting points for outlining KPIs

Answer 16

ESG factors

Question 17

Name 2 examples of ESG KPIs that could be written into supplier contracts

Answer 17

1. Measurement of waste sent to landfill
2. Consumption of energy on an annual basis