Chapter 3 tests review Flashcards
What is the major difference between a work group and a work team?
Work groups do not engage in collective work that requires everyone’s participation whereas work teams represent a small number of individuals with complementary skills who are working towards a common goal.
What are work groups?
Interact in order to share information, eventually making decisions that will help each group member perform within the areas of his own responsibilities.
What are work teams?
Small number of individuals with complementary skills who are working towards a common result or goal.
What are the 5 stages of group development?
Forming, storming, norming, performing and adjourning.
Explain Forming.
AUTOCRATIC
Group members getting to know each other.
Leaders Role: assess team members strengths and weaknesses. engaging in social comparisions and engage in team success and determining which behaviours are acceptable and which are not.
Explain Storming.
DEMOCRATIC
Groups communicate and reveal their feelings, strengths, weaknesses and skills to the rest of the group, and their differences lead to conflict within the group.
Leaders role: making sure group members clearly understand the task that they will be taking on and guide members to completing the task regardless of their differences.
Explain Norming.
DEMOCRATIC
This happens after resolving the interpersonal conflicts and close relationships are formed. The leadership changes from one person in charge to a shared leadership and here is where norms, standard behavior, group goals, and values are developed.
Leaders role: keeping the team organized and cooperation remains in tact, setting and maintaining the group norms, reminding the team about the group goals and expectations of each other.
Explain Performing.
LAISSEZ-FAIRE
Group members work together and work effectively towards achieving their common goals. During this stage, the group has established trust, open communication, and a clear understanding of their roles and responsibilities. They are focused on accomplishing tasks and making progress.
Explain Adjourning.
Allowing everyone to have a say in and acknowledge the work done and contributions made.
Leaders role: calling one last meeting after the event, evaluating the groups performance and checking one last time to see if there are tasks that have not been completed.
What are the factors that affect group development?
Group Norms- members of the group share acceptable standards of behavior that are considered to be appropriate.
Group Size- Effect of the size varies positively or negatively depending on the purpose and goals of the group.
Leadership Dimension- They can assess a groups stage of development and choose the dimension that will bring the group forward in it’s progress.
Leaders behavior- Leaders can demonstrate task or relationship behaviors and task behaviors are often seen when working on jobs with set deadlines.
Group Cohesiveness- Groups almost always differ in their cohesiveness, and it’s an important concept cause it’s linked to the group’s overall productivity.
Group Composition- Most group or team activities require a variety of background knowledge and skills and when a group or work team is diverse in terms of gender, age, personalities, educational background etc there is an increased likelihood that the group will successfully complete it’s tasks.
What are the task behaviors.
Help keep the group on track and moving towards completing the task at hand.
Initiator, elaborator/clarifier, summarizer, recorder and time keeper.
Describe initiator.
Generates new ideas and suggests solutions to existing problems.
Describe summarizer.
Pulls ideas together and ensures consensus.
Describe elaborator/clarifier.
Expands on existing ideas and may restate idea’s.
Describe recorder.
Records details for current and future progress.
