Chapter 3 Product And Service Design Flashcards
Core competency
The one thing that a firm can do better than its competitors. The goal is to have a core competency that yields a long term competitive advantage to the company
Contract manufacturer
An organization capable of manufacturing and purchasing all the components needed to produce a finished product
Concurrent engineering
Emphasizes cross functional integration and concurrent development of a product and its associated processes
Quality function deployment (QFD)
A process that helps a company determine the product characteristics important to the consumer and to evaluate its own product in relation to others
House of quality
A matrix that helps a product design team translate customer requirements into operating and engineering goals
Value analysis/value engineering
Analysis with the purpose of simplifying products and processes by achieving equivalent or better performance at a lower cost
Eco design
The incorporation of environmental considerations into the design and development of products or services. These concerns rate to the entire lifecycle.
