Chapter 3- Perceiving Ourselves And Others In Organizations Flashcards

1
Q

Self-Concept and what are it’s three levels?

A

The question of “Who am i” is reflected within an individual person. It’s also when an individual has a set of beliefs and attitudes. It doesn’t just talk about the individuals identities but also the separation of those identities.

  • Individual (personal traits)
  • Relational (connection to friends and co-workers)
  • collective (membership in teams, organizations, social groups, and other entities)
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2
Q

Self- Concept: How is this helpful for individuals?

A

When we for example, are thinking about a profession, we consider our perceived self and desired (ideal self) of images of ourselves. We then evaluate our current and desired abilities to determine whether or not they fit the criteria for that type of work.

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3
Q

Self- Concept individualism: Three characteristics

A
  • Complexity
  • Consistency
  • Clarity
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4
Q

Complexity

A

Where you have more than one identity and roles such as daughter, friend, or parent

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5
Q

Consistency

A

Where your identity, such as a doctor, display similar or conflicted personality traits, feelings, and beliefs.
High consistency= when your personality is similar or aligns your identities or certain identity
Low Consistency = when your personality has conflicts with your identity/ identities

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6
Q

Clarity

A

When a person knows exactly who they are. This in time becomes more clear the older the person gets (since they have had a lot of time and experiences to know who they are). Clarity can still change but this is minimal. Not always good to have a 100% confident on clarity since this can make a person miss new opportunities.

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7
Q

Self- Enhancement

A

When people think they’re above average (not always the case), which results into them having a positive attitude about themselves. Wanting to believe they are attractive, competent, ethical, valued, and lucky.

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8
Q

Self- Verification

A

When the person tries to confirm their existing self-concept which then in turn, stabilizes their self-view. For example, you tell your co-workers you’re an organized person. They then later on observe that you are organized. Self-verification can be positive and negative depending on how you look at things. Example, there’s compliments and critiques. Most people prefer compliments rather than a lot of critiquing.

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9
Q

Self-Evaluation: What are the three levels as well?

A

Self-evaluation, depends on the person, is when they have more positive thoughts of themselves than others

  • self esteem
  • self efficiency
  • locus of control
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10
Q

Self- Esteem

A

An evaluation of yourself and depends on how high or low your self esteem is. It’s when you’re satisfied with yourself.

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11
Q

Self efficacy

A

When a person believes they can successfully complete a task. It is referred to the MARS model where it doesn’t always have to be task based but in general as well.

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12
Q

Locus of Control: what is it and what are internal vs external characteristics?

A

The amount of control a person believes he or she has over personal life events. For example: some people believe that their life events are caused by personal characteristics such as being lucky or having fate.

External: You know certain situations are out of your control but they also know and believe certain tasks are in their control
Internal: they accept their actions and deal with how to get stuff done.

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13
Q

Social Identity and how is this important?

A

Referring to a group that defines us to which we belong or have an emotional attachment to. For example: a person having an attachment for being a Canadian or in a university or job. This is important because it determines whether or not if you’re in an minority group, pinpoints us easily in a group, and, makes us feel better about ourselves

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14
Q

Perception

A

Receiving information and evaluating the world around us.

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15
Q

Sensitive information

A

Selectively putting our attention only to specific information and ignoring the rest of the information. For example, things or people who are out of context, such as a foreign accent.

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16
Q

What is the model of Perceptual Process?

A

It’s a model explaining how our senses receive information of the world around us and how that information is then evaluated to try and make sense of the world

  • Feeling
  • Hearing
  • Seeing
  • tasting
  • smelling
17
Q

Confirmation Bias

A

You unconsciously screen out information that does not align your beliefs, decisions, values, and assumptions

18
Q

Categorical Thinking

A

When your brain organizes information into categorial sections non-consciously in a long term memory process.

19
Q

Perceptual behaviour is helpful because

A

It can help whether we trust someone or not and gives us quick judgements in our brains as to whether or not we should trust the information given.