Chapter 1- Intro To OB Flashcards
What is Organizational Behaviour?
The study of feelings, attitudes, behaviours, and thoughts within an organization of people
What is an Organization?
A group of people who behave in a certain way towards a purpose
Why is studying Organizational Behaviour important?
It’s useful because of the skills you inquire, it’s in every day life, and it teaches you how to become a better leader with the help of understanding why certain behaviours happen with people.
- Work well with others
- Comprehend and predict work events
- Adapt to more personal theories (challenge theory)
Challenges with technological change (PROS)
- Improves health
- More efficient
- Higher productivity
- Altered communication so that we can communicate through space and time (tele-communicating)
- Greater voice to reach higher positions of power
Challenges of technology (CON’s)
- Displaces employee occupational groups
- Alters relationships
- Working longer hours (not as much of a work- balance lifestyle: reduces attention-spam)
Challenges with Globalization (PROS)
- Larger market
- Lower costs
- More knowledge
- innovative ideas
Challenges of Globalization (CON’S)
- Increasing work intensification (developing countries)
- reduce job security
- introducing challenges at work such as life- balance- work
- longer work hours since you can be connected to work 24/7
Work-Life Balance definition
Switching between your work role and personal roles. It’s all about being able to not conflict the two when you’re switching (for example, working overtime from work by telecommunicating when it’s your day off or personal time).
Remote Work/Telework definition
Remote work is telework, meaning an employee uses technology to communicate outside of work such as at home
Pros of telecommunicating
- higher productivity
- less stress
- Reduction of green house emissions and office expenses
Cons of telecommunicating
- A sense of loneliness
- less word- of mouth information that can be missed (missed promotions and opportunities)
- However this depends on the person
Difference between surface and deep level diversity
Surface is when you only look at what you see such as the colour of their skin, their name, ethnicity, gender, age, etc. Deep- level of diversity is when you look beyond that such as personalities, attitudes, behaviours to certain situations, and what they believe in.
Consequences of Diversity (PROS)
- more creativity
- easy to recognize needs of communities and better decision making
- Better team diversity
Consequences of Diversity (CONS)
- Communication conflicts (slow paced)
- Reduced information sharing since there could be communication barriers
