Chapter 3 - People Flashcards
What is the purpose of a project?
The purpose of a project is to deliver change, which will affect people in their business as usual activities, routines and responsibilities. How well the change is implemented, and therefore how well the project performs, depends on the capabilities of the project team, the strength of the relationships between them, and the people impacted by the change.
What must the project leadership do the successfully deliver the project?
Foster a project culture that motivates people
Define change management
Change management is the means by which an organisation transitions from the current state to the target state
What considerations must be made to determine the level of detail to capture in the change management approach?
What decisions the change management approach is supporting the project team to make; the skills and capabilities required during and after the transition from current to target state; which areas of the organisational ecosystem are likely to be impacted by the project; the key relationships to be considered; the evolving culture; how best to transition
Where does the change management approach sit?
As part of the Project Initiation Documentation (PID)
What is the purpose of the change management approach?
To establish the target organisational state required for the project to meet its objectives together with the means by which the business will shift from the current state and through any interim states
What high level content is considered as part of the change management approach?
Scope, change states, state characteristics, enabling activities, resources, responsibilities, supporting tools and techniques, standards, references
Define co-creation
A specific form of collaboration involving users and key influencers in the design of products and agreed ways of working to ensure they are adopted by the project and organisational ecosystems
Successfully working across cultures requires:
Teams to adapt and find ways to successfully interface with each other; setting clear project boundaries within which people can flex; establishing the right conditions for people to succeed; awareness of and means to consider the many different perspectives that may exist in the project; awareness of the constraints people work within, including different pulls on their time and attention
How does PRINCE2 support building effective teams?
Project plan; project management team structure and the role descriptions; communication management approach; project initiation documentation; product based planning
How is social cohesion developed during a project?
People meeting in a purposeful way to built trust; considering how relationships will be developed and maintained; considering the benefits of co-locating an office-based project team to facilitate organic relationship building
How is social cohesion developed for virtual teams during a project?
Syncing co-location days for key people and teams; allowing time for less structured conversations online; holding away days; using virtual collaboration tools to enhance effectiveness; providing opportunities or incentives for people to meet and socialise face-to-face
What is the purpose of the communication management approach?
To define and describe the means and frequency of communication with and receiving feedback from across the project ecosystem, supporting alignment and shaping of the project. It facilitates engagement with stakeholders through the establishment of a controlled and bidirectional flow of information
What high level content is considered as part of the communication management approach?
Scope, stakeholder analysis, responsibilities, resources, standards, references
