chapter 3 part 2 Flashcards
custody of client assets. adequate arrangements protecting assets
- restrict co mingling of client and firm assets, esp in case of firm insolvency
- minimise risk of unauthorised use by the firm e.g. stock lending
how often must a firm carry out internal and external custody reconciliations
as regularly as necessary but at least monthly
firms that physically hold custody assets must undertake physical asset reconciliation how often
as often as necessary but at least every 6 months.
“total count method” - reconcile all on the same day
“rolling stock method” - gradually reconcile over time methodically
when should errors be corrected in reconciliation
promptly
what is client money and what is main purpose of rules
money which firm looks after which is not its own
rules to ensure money protected in event of insolvency
where should client money be held
on trust and promptly placed into a client bank account operated by an authorised bank or fund. client account should be separately identifiable from firm’s own account
co-mingling: can allow client money to be placed with firm money but have to prove to fca that there is adequate controls.
how often are internal reconciliation of client money
daily basis
individual client balance method. net negative add back method
firms should reconcile internal records with those of third parties
often as necessary, soon as reasonably possible after reconciliation date
FCA supervision 3 pillars
Firm systematic framework - what are risks in business model
Event driven work - brexit, covid, PPI
Issues and products - thematic reviews e.g. suitability report
Fixed portfolio firms
big firms - named FCA supervisor
flexible portfolio firms
majority - small firms. category 1 - regular interaction of FCA supervision with firm. -> category 4 - light touch oversight
complaints
publish summary of procedure and refer eligible customers to it at point of sale
bi-annual summary complaint report to FCA
8 week point of receiving complaint firm must
- have sent a final response
- a written response explaining why not resolved and say can be referred to financial ombudsman service
FOS two jurisdictions
compulsory: automatically covers firms regulated by FCA for most complaints
voluntary: firms sign up to join
Must complain to FOS when
- within 6 years of event happening or
- 3 years of customer knowing of the problem
- or within 6 months of the firm’s final response