Chapter 3 (lecture 2) Flashcards

1
Q

What is perception?

A

A process of receiving, selecting and interpreting environmental stimuli involving the five senses.

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2
Q

What is phenomenal absolutism?

A

The erroneous assumption that everyone else perceives the world as we.

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3
Q

What are the steps in the perceptual process?

A
  1. Sensory exposure (sight, hearing, smell, taste and touch)
  2. Attention
  3. Comprehension
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4
Q

When does the first step in the perceptual process occurs? And what is the name of this first step?

A
  1. Sensory exposure. It occurs when a stimulus is detected by the physical tension. A sensation is the body’s first and immediate response to a stimulus.
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5
Q

What is the second step of the perceptual process?

A
  1. Attention. It is an important step to reach consumers, which means focusing on one or more environmental stimuli while potentially ignoring others.
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6
Q

What is the third step of the perceptual process?

A
  1. Comprehension. The ability to interpret and assign meaning to the new information by relating it to knowledge already stored in memory.
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7
Q

What is the absolute threshold?

A

The minimum level of stimuli needed for an individual to experience a sensation.

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8
Q

What is the just noticeable difference (j.n.d.) and what is a synonym for it?

A

Also called to differential threshold. It is the amount of incremental change required for a person to detect a difference between to similar stimuli (amount of weight gained)

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9
Q

What is Weber’s Law?

A

It states that the greater or stronger the initial stimulus was, the greater the amount of change required for it to be noticed.

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10
Q

What is adaption?

A

Adaption is the process of becoming desensitized to sensual stimuli. Over time, if a stimulus doesn’t change, we adapt or orient to it and notice it less. When ads become familiar, they do not attract attention.

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11
Q

What conditions can increase adaptation?

A
  1. High repetition: when ad advertisement is overexposed, it loses the ability to attract attention and interest
  2. Simplicity: simple stimuli tend to encourage adaptation because they do not require much cognitive capacity to process. A billboard with no words is easy to comprehend but may quickly become part of the scenery.
  3. Low intensity: soft sound, faint smells and dull colors all produce quick adaption because they require little input from human sensory systems.
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12
Q

What is subliminal perception?

A

It is the unconscious awareness of a stimulus. Subliminal means beneath the absolute threshold.

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13
Q

What are supraliminal messages?

A

It means they fall above the absolute threshold, but they are consciously repressed by the recipient. Consumers do not consciously engage these messages, they process them at a subconscious level.

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14
Q

What are the two pervasive physical influences on attention?

A
  1. Short-term memory - Millers rule (7+-2 units of information of time)
  2. Physical arousal - a state of physical wakefulness or alertness.
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15
Q

When do people voluntarily attend information?

A

When it is consistent with their current knowledge and expertise and to information relevant to their plans, intention and goals.

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16
Q

When do people involuntary attend information?

A

Involuntary influences on attention are rooted in the very nature of the stimuli.

17
Q

What is salient stimuli?

A

It draw consumer’s attention involuntarily. Some products and packages just stick out because they are different and interesting. Everything else fades into the background.

18
Q

How do marketers create salience?

A
  1. Novelty
  2. Intensity
  3. Complexity
19
Q

What do we understand with novelty?

A

A novel stimulus is one that is new, original, different or unexpected. Sometimes the product itself is novel.

20
Q

What do we understand with intensity?

A

The intensity of a stimulus, such as loudness, brightness or length, affects salience and in turn, induces attention.

Intensity can be influenced through several stimulus characteristics including: size, volume, color/brightness, length, contrast and position

21
Q

What is vivid stimuli?

A

Vivid stimuli draw attention automatically and involuntarily. However, unlike salient stimuli, vivid stumble are attention-drawing across all contexts.

22
Q

What are vivid stimuli?

A
  • Emotionally interesting
  • Concrete and imagery provoking
  • Proximate (sensory, temporal and spatial)