Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

SCM Exam 3 > Chapter 3: Layouts > Flashcards

Chapter 3: Layouts Flashcards

1
Q

Highly automated batch processes that can reduce the cost of making groups of similar products

A

Flexible manufacturing systems (FMSs)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A type of manufacturing process used to produce a narrow range of standard items with identical or highly similar designs

A

Production line

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

A type of layout where resources are arranged sequentially, according to the steps required to make a product

A

Product-based layout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

For a line process, the actual time between completions of successive units on a production line

A

Cycle time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A type of manufacturing process that closely resembles a production line process; they produce highly standardized products using a tightly linked, pace sequence. The main difference is the form of the product, which usually cannot be broken into discrete units until the very end of the process

A

Continuous flow process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A type of manufacturing process used to make a wide variety of highly customized products in quantities as small as one. are characterized by general-purpose equipment and workers who are broadly skilled

A

Job shop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A type of layout where resources are physically grouped by function

A

Functional layout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A type of manufacturing process where items are moved through the different manufacturing steps in groups, or batches

A

Batch manufacturing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A type of manufacturing process in which the position of the product is fixed. Materials, equipment, and workers are transported to and from the product

A

Fixed-position layout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

A general term referring to a manufacturing process that seeks to combine the characteristics, and hence advantages, of more than one of the classic processes. Examples include flexible manufacturing systems, machining centers and group technology

A

Hybrid manufacturing process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A type of manufacturing process that completes several manufacturing steps without removing an item from the process

A

Machining Center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A type of manufacturing process that seeks to achieve the efficiencies of a line process in a batch environment by dedicating equipment and personnel to the manufacture of products with similar manufacturing characteristics

A

Group technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A type of layout typically used in group technology settings in which resources are physically arranged according to the dominant flow of activities for the product family

A

Cellular layout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

In group technology, a set of products with very similar manufacturing requirements

A

Product family

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

An additive manufacturing process that creates a physical object from a digital design

A

3D Printing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Products that require no customization. They are typically generic products and are produced in large enough volumes to justify keeping a finished goods inventory

A

Make to stock products (MTS)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Products that are customized only at the very end of the manufacturing process

A

Assemble to order (ATO) or finish to order products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Products that use standard components but have customer-specific final configuration of those components

A

Make to order products (MTO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Products that are designed and produced from the start to meet unusual customer needs or requirements. They represent the highest level of customization

A

Engineer to order products (ETO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

In the context of manufacturing customization, activities that occur prior to the point of customization

A

Upstream activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

In the context of manufacturing customization, activities that occur at or after the point of customization

A

Downstream activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

According to Roger Schmenner and Morgan Swink, the greater the random variability either demanded of the process or inherent in the process itself or in the items processed, the less productive the process is. This law is relevant to customization because completing upstream activities offline helps isolate these activities from the variability caused by either the timing or the unique requirements of individual customers

A

Law of variability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

A package that includes all the value-added physical and intangible activities that a service organization provides to a customer

A

Service package

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The physical or virtual point where the customer interfaces directly with the service organization; one on one

A

Front room

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

The part of a service operation that is completed without direct customer contact; do the service for customer while the customer isn’t there; no direct contact w customer

A

Back room

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

In a production line setting, the available production time divided by the required output rate. Sets the maximum allowable cycle time for a line

A

Takt time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

When we talked about manufacturing and operations what example was used in class

A

Make it video with restaurant

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Manufacturing and Service processes are very important to firms because they tend to be

A

Expensive and far reaching

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Manufacturing and Service processes are very important to firms because: process decisions deserve extra attention because

A

Different processes have different strengths and weaknesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Questions to ask when selecting a manufacturing process

A

What are the physical req. of the company’s product?
How similar to one another are the products the company makes?
What are the company’s production volumes?
Where in the chain does customization take place (if at all)?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Putting things in order on how the product is made

A

Product based layout

32
Q

Putting things in different areas where you have one type of machinery at one place and another type else-where

A

Functional layout

33
Q

5 manufacturing processes

A 
Continuous flow 
Production line/ assembly line
Batch manufacturing 
Job shop 
Fixed position layout
34
Q

Making a bunch of the same products at the same time

A

Batch manufacturing

35
Q

When you bring everything to where the product is being produced and used

A

Fixed position layout

36
Q

No individual products such as gasoline or other liquids/gases are made under what manufacturing process

A

Continuous Flow

37
Q

Process where you can easily see the individual products such as cars

A

Production line/ Assembly line process

38
Q

Equipment and people are highly specialized and arranged sequentially according to the steps required to make a product or product family

A

Product based layout (production line/assembly line)

39
Q

Production is often paced in this such as a car stops at each station for 1 minute

A

Production line/ assembly line

40
Q

Best suited to high-volume production of standardized products

A

Production/assembly line

41
Q

Advantages of a production line (4)

A

Lower variable cost per unit
Lower but more specialized labor skills
Easier production and planning control
Higher equipment utilization (70-90%)

42
Q

Disadvantages of a production line (3)

A

Lower product flexibility
More specialized equipment
Usually higher capital investment

43
Q

Paper is an example of what kind of production

A

Continuous

44
Q

Soft drinks are an example of what kind of production line

A

Continuous and then discrete when it comes to packaging

45
Q

Light bulbs are an example of what kind of production line

A

Discrete

46
Q

Production line example we watched in class

A

Chocolate (Lucy’s famous chocolate scene)

Pace became important
Discrete w/ packaging

47
Q

Paint is an example of what kind of production

A

Continuous and then discrete when it comes to packaging

48
Q

This process has general purpose equipment and broadly skilled people

A

Job shop

49
Q

Requirement can change dramatically from one job to the next with what process

A

Functional layout (job shop)

50
Q

Hospital, bank, and a machine shop are examples of

A

Job shop

51
Q

Example used in class for hybrid manufacturing process

A

Making a sweater (yarn, fabric, cutting and sewing)

52
Q

In this process equipment and personnel are dedicated to the production of a product family

A

Group technology

53
Q

What layout is required for group technology

A

Cellular layout

54
Q

Resources are physically arranged according to the dominant flow of activities for the product family refers to a

A

Cellular layout

55
Q

In the product process matrix, one off or very low production volumes, customized products is best for

A

Job shop

56
Q

In the product process matrix, small to medium production volumes, some standardization refers to

A

Low-Volume batch

57
Q

In the product process matrix, medium to large production volumes, moderate product range refers to

A

High volume batch

58
Q

In the product process matrix, Hugh production volumes, highly standardized products competing on cost refers to

A

Production line

59
Q

The product process matrix is used for what types of products

A

New products

60
Q

Four levels of customization

A

Make to stock
Assemble to order
Make to order
Engineer to order

61
Q

Totally custom and happens at the beginning of the supply chain before design

A

Engineer to order (go to architect and ask them to build you a house)

62
Q

Customization that happens between sourcing materials and fabrication in the supply chain

A

Make to order (ex/Nike custom shoe)

63
Q

Customization that happens between fabrication and assembly/finishing

A

Assemble to order (HP Power Cords based on country it’s being shipped to)

64
Q

Customization that happens between assembly/finishing and distribution

A

Make to stock (not really any customization)

65
Q

High customization to low

A

MTS
ATO
MTO
ETO

66
Q

When customization occurs early in the supply chain (ETO) there are what three things

A

Lots of flexibility
Lead time is long
Costs more money

67
Q

When customization occurs late in the supply chain (MTS) there are what three things

A

Not as much flexibility
Lead time is short
Cheaper

68
Q

What video did we watch to show the different manufacturing processes

A

Tour of Winnebago Industries

69
Q

Three dimensions on which services can differ

A

The nature of the service package (tangible + intangible)
The degree of customization
The level of customer contact

70
Q

Service example we went through in class

A

Service at ten minute lube (tires)

Circles represented potential failure points

71
Q

Example for service positioning box in class

A

Noodles and company (quality food with quick service and has a nicer environment)

72
Q

Three service approaches

A

Production line approach
Self service approach
Personal attention approach

73
Q

Example of production line approach with service

A

McDonalds

74
Q

Example of self service approach

A

Check in kiosk at the airport and self check out at the grocery

75
Q

Personal attention approach example

A

Nordstrom sales person who takes you through the entire store for every department

76
Q

Having one is better than none

A

Service guarantee (Alaska airline baggage and lands end)

SCM Exam 3 (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions