Chapter 3 Definitions Flashcards
1
Q
A collaborative arrangement where benefits and cost/risk challenges are shared on an equitable basis.
A
Gainshare/painshare
2
Q
The risk that the forecast demand levels may not be met by actual customer demand.
A
Demand risk
3
Q
Capital of a business that is used in its day to day trading operations, calculated as current assets minus the current liabilities.
A
Working capital
4
Q
Equipment, assets and resources loaned to a contractor in public sector contracts.
A
Government furnished assets.
5
Q
The idea that you should always finish your communication with the key message as the lasting memory.
A
Peak end rule
6
Q
The relocation of business, processes, for example a customer service call centre to another country where costs are lower.
A
Offshoring
