Chapter 3 Flashcards
Concept Mastery
During Business Analysis Planning and
Monitoring, business analysts Change is ……
responsible for determining how changes to business analysis results will be requested and authorized.
During Business Analysis Planning and
Monitoring, business analysts Need is ……
choosing a business analysis approach that provides adequate analysis for the change.
During Business Analysis Planning and
Monitoring, business analysts solution is ……
evaluate if business analysis performance
was a key contributor to the successful
implementation of a solution.
During Business Analysis Planning and
Monitoring, business analysts Stakeholder is ……
perform a stakeholder analysis to ensure
planning and monitoring activities reflect
stakeholder needs and account for
stakeholder characteristics
During Business Analysis Planning and
Monitoring, business analysts Value is ……
conduct performance analysis to ensure
business analysis activities continue to
produce sufficient value for the
stakeholders.
During Business Analysis Planning and
Monitoring, business analysts Context is ……
ensure a complete understanding of the
context under analysis in order to develop
an efficient business analysis approach.
The business analysis approach should:
• align to the overall goals of the change,
• coordinate the business analysis tasks with the activities and deliverables of
the overall change,
• include tasks to manage any risks that could reduce the quality of business
analysis deliverables or impede task efficiency, and
• leverage approaches and select techniques and tools that have historically
worked well.
Predictive approaches focus on
minimizing upfront uncertainty and ensuring that
the solution is defined before implementation begins in order to maximize control and minimize risk.
Adaptive approaches focus on
rapid delivery of business value in short iterations
in return for acceptance of a higher degree of uncertainty regarding the overall
delivery of the solution.
When are predictive approaches preferred
where requirements can effectively be defined ahead of implementation, the risk of an incorrect implementation is unacceptably high, or when engaging stakeholders
presents significant challenges.
When are adaptive approaches preferred
taking an exploratory approach to finding the best solution or for incremental improvement
of an existing solution.
Business analysts analyze stakeholder attitudes about:
- business goals, objectives of the initiative, and any proposed solutions,
- business analysis in general,
- the level of interest in the change,
- the sponsor,
- team members and other stakeholders, and
- collaboration and a team-based approach.
When planning the governance approach, business analysts identify:
• how business analysis work will be approached and prioritized,
• what the process for proposing a change to business analysis information is,
• who has the authority and responsibility to propose changes and who
should be involved in the change discussions,
• who has responsibility for analyzing change requests,
• who has the authority to approve changes, and
• how changes will be documented and communicated.
When business analysts develop a change control process, they:
- Determine the process for requesting changes
- Determine the elements of the change request: Cost and time estimates, Benefits, Risks, Priority, Course(s) of action:
- Determine how changes will be prioritized:
- Determine how changes will be documented:
- Determine how changes will be communicated:
- Determine who will perform the impact analysis:
- Determine who will authorize changes:
When planning the prioritization process, business analysts determine the:
• formality and rigour of the prioritization process,
• participants who will be involved in prioritization,
• process for deciding how prioritization will occur, including which
prioritization techniques will be utilized, and
• criteria to be used for prioritization. For example, requirements may be
prioritized based on cost, risk, and value.
