Chapter 3 Flashcards
1
Q
Organizational Commitment
A
a desire on the part of an employee to remain a member of an organization
2
Q
Affective Commitment
A
… an emotional attachment to, or involvement in, that organization (stay because you want to)
3
Q
Continuance Commitment
A
… an awareness of the costs associated with leave (you stay because you need to)
4
Q
Normative Commitment
A
… a feeling of obligation (you stay because you ought to)
5
Q
Exit
A
ending or restricting organizational membership
6
Q
Voice
A
a constructive response where individuals attempt to improve the situation
7
Q
Loyalty
A
a passive response where the employee remains supportive while hoping for improvement
8
Q
Neglect
A
interest and effort in the job is reduced
9
Q
Withdrawal
A
a set of actions that employees perform to avoid the work situation
