Chapter 3

Question 1

What is the Force Field Analysis?

Answer 1

Developed by Kurt Lewin (1948).

3 Stage model of planned change

Question 2

What does the FFA consist of?

Answer 2

1. Identify all the forces promoting the change and counteracting the change
2. Change the balance of these 2 forces so that the promoting forces are heavier than the counteracting ones
3. Generally better to first remove the forces that lead to resistance because simply increasing +ve forces may result to increase in -ver forces as well

Question 3

What are the fundamentals of Time Management as developed by John Adair (1987)? (10 steps)

Answer 3

1. Develop a sense of personal time - Keep a time log to know how you waste your time
2. Identify long-term goals - Gives you purpose and direction
3. Make middle-term goals - To achieve long-term goals
4. Plan the day - What you MUST, SHOULD and MIGHT do (Prioritise)
5. Make best use of your time - Understand when you work best
6. Organise office work - Organise your physical space free from distractions
7. Manage meetings effectively - prepare before your virtual meetings
8. Delegate effectively - Can’t delegate uni work but other work can be delegated
9. Make use of committed time - “Committed time” = time given to work you MUST do. Use time to study while waiting at hairdressers
10. Manage your health - don’t overwork yourself

Question 4

What did Masterson (1997) add to Adair? (6 things)

Answer 4

Plan - overview to achieve something
Prioritise - Don’t simply react to everything
Time Wasting - Don’t waste time on the necessary
Learn to say no
Control paperwork - Organise your physical notes/deadlines
Use your diary as a tool - memory is too fallible