Chapter 3

Question 1

What is an analysis of past data (most recent) of consumer demand and casting it forward to be used as a prediction of the future?

Answer 1

forecast of demand

Question 2

What is a general tendency or course of events?

Answer 2

trend

Question 3

What is a systematic forecasting method that involves structured interaction among a group of experts on a subject

Answer 3

Delphi Technique

Question 4

What forecasting technique is quantitative in nature and lend themselves well to an abundance of data?

Answer 4

Objective Forecasting Technique

Question 5

What is the level at which service is delivered varies with the particular unit entity (think meal in hospital)?

Answer 5

Unit of Service

Question 6

Mean Absolute Deviation

Answer 6

MAD

Question 7

.

Answer 7

BIAS

Question 8

Random variations aka

Answer 8

Noise

Question 9

What is an operational budget based upon achievement of specific income levels?

Answer 9

Income budget

Question 10

The patient meals and the cafeteria meals added together is the

Answer 10

Cafeteria Patient Meal Equivalent