Chapter 3 Flashcards

1
Q

John Adair

Leadership model

A

Action centred model
Tit (task individual team)
Impact if team / individual / task focused superviser

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2
Q

Belbin

A

Mr sceptic

  • Monitor- attention to detail / audit
  • Resource investigator - good networker/ knows a man that can
  • Shaper /makes things happen/ task orientated
  • Complete finisher - like monitor but does it on time
  • Expert specialist - technical expert
  • Plant - unusual, different good with ides
  • Team worker- plodder, no responsibility but will work hard
  • Implementer- status is important, hard working, doesn’t like change
  • Chair /co ordinater- chair person
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3
Q

Belbin

A

Can do it
Can’t do it
Can but won’t do it

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4
Q

Hersey and Blanchard

Situational leadership

A

Tell - trainee low skill/will direct
Sell- coach trainee but stage 2 so can do it
Participate - join can do it but isnt
Delegate - can do it and do do it

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5
Q

Mcgregors theory x and y

A

X lazy, only works for money, needs micro managing, doesn’t like responsibility, not creative.
Y- motivate, are creative, better leaders do this. Opposite of x.

Expectancy theory - you get what you deserve.

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6
Q

Scullers 3 levels of leadership

A

Public, private and personal
*Personal- self awareness, how much do you understand your own s&w, emotional intelligence. How you are results in how you manage others.
* private - individuals. VMAT
Vision, motivation, actions, team

You tube:

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7
Q

Coveys 7 Habits

A
Habits so they are learned
So you can unlearn ineffective and replace with more effective actions
*pefwuss
Proactive
Start with end in mind
First things first
Win win
Seek to understand
Synergies
Sharpen the saw - keep moving just to stand still
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8
Q

Myers Briggs
The 4 preferences
You don’t. Hangs as this is personality

A

Extrovert /introvert
Intuition/ sensing
Thinking/ feeling
Judging/ perceiving

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9
Q

Tuckman

A

Tasks versus people

  • Forming- new team plan vision agree roles
  • Storming - can be conflict, who is capable who isn’t, more direct with each other
  • Norming - performance is better, not where it needs to be but green shoots
  • Performing- on track supervisor can step back
  • Adjourning - team breaks up’ project ends, new people join etc
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10
Q

Maslows hierarchy of need

A
  • Physiological / basic needs- heat light, roof, food, water
  • Security - money , place to stay, job
  • Social - feeling of belonging
  • Self esteem - leader of the pack
  • Self actualisation - be what you can be. Doesn’t mean necessarily promotion may be jib change.
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11
Q

Herzberg motivators and hygiene factors

A
Hygiene factors
SWAP CARS
Status
Working conditions
Admin
Personal life
Company policy
Amount paid
Relationships
Supervisor style ( although this is now a motivator) 
Motivators
Recognition
Achievement
Growth
Work itself
Advancement
Responsibility
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12
Q

Lewin change management

A

Unfreeze - changing - refreeze

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13
Q

De bonos 6 thinking hats
White - clinical, logical- what facts do we know
Blue - chair tops and tails meeting. Sets agenda , planning
Green - fertile, think the unthinkable
Red - anger, emotion. What could we do better, what makes our customers/ staff so unhappy?
Black- somber and serious. Why do we do this?
Yellow- sunny positive what are we good at?

A

Creative
De bono feels we don’t go in with an open mind
All the team wear the same colour hat at the same time

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