Chapter 3 / 4

Question 1

An objective of properly documenting all department activities and functions.

Answer 1

Compliance with legal requirements, Justification for resource allocation, Proof of well-informed decision making

Question 2

Evaluating the equity of compensation and benefits, what are the two levels?

Answer 2

Internal and External

Question 3

The following are benefits available to the employee

Answer 3

Security, health, payments for time not worked, employee services

Question 4

Federal law pertains to minimum wage, overtime, and record keeping

Answer 4

Fair Labor Standard Act

Question 5

Statement or principle used to guide decision and actions.

Answer 5

Policy

Question 6

Who is the best person to complete the employee evaluation?

Answer 6

Immediate Supervisor

Question 7

How far back should a chief officer look back for past trends when conducting a risk assessment?

Answer 7

5 years

Question 8

The first step a chief officer should take when evaluating the efficiency of human resources is to conduct risk assessments. What is the next step?

Answer 8

Determine the Service Level

Question 9

To meet legal requirements, promotion policies and procedures must meet which of the following criteria?

Answer 9

Be valid and reliable

Question 10

NFPA 1710 and NFPA 1720

Answer 10

Standards provide guidance on determining human resources needs and personnel assignments.

Question 11

The first step in determining how well people in a department work together to meet customer’s needs.

Answer 11

Evaluate management - Employee relationship

Question 12

When management and Union’s agree

Answer 12

Collective Bargaining Agreement

Question 13

Evaluator compares a candidate to other candidates and not specific competencies, which kind of bias is occurring?

Answer 13

Contrast Error

Question 14

A method used to collect the information needed for a job analysis.

Answer 14

Pictures, Observation, Work Diaries, Surveys

Question 15

A local government agency that has complete control over all city services

Answer 15

Municipal Fire Department

Question 16

The following organization manages the volunteer organization known as FIRE CORPS.

Answer 16

National Volunteer Fire Council

Question 17

Shared service organization is a separate tax entity that is solely responsible for an area’s fire, rescue, and emergency medical service.

Answer 17

Fire Protection District

Question 18

The first step an officer should take when creating a local policy.

Answer 18

Know what is to be accomplished

Question 19

The intergovernmental project team would be used on an incident requiring extensive mitigation and recovery.

Answer 19

High-impact incident team