Chapter 3,4,5 - Roles of Players - Concepts Flashcards
What are two key objectives of employers? In the light of each of these objectives, explain at least one process or method a company could use to achieve each objective.
Productivity and Control
To achieve productivity > job design, job re-egineering job re-assigment, innovation or technological change
control > Union avoidance or oppisition measures. Lockouts, political activity, legal activity
Identify three different factors affecting an employer’s labour relations strategy.
How they try to achieve competitive advantage.
Cost leadership > it is more likely to be opposed to unionization, since it would wish to avoid the resulting higher compensation cos
differentiation > may be compatible with the higher costs associated with unionization. Also, unions provide a voice to employees, which may suit a differentiation strategy by encouraging worker input on matters related to quality and customer service.
Outline the difference between a union substitution strategy and one other possible employer labour relations approach.
d
Describe the implications of a cost leadership or differentiation strategy for labour relations.
d
Explain the significance of a high-performance work system for labour relations.
d
Outline barriers to increased employee involvement in unionized workplaces. Which one would be most difficult to overcome?
d
What is union density, and why is this measure important?
s
Why is union density higher in Canada than in the United States?
s
What are some of the characteristics of Canadian union membership, and what is the significance of these features?
s
What are examples of union objectives and processes in today’s workplaces?
s
What are the key functions of a union local?
s
What is a key distinguishing characteristic between national and international unions?
s
What are two functions of a “parent” union in relation to their union locals?
s
In a conversation, someone has referred to “my union.” What are the possible meanings of this phrase?
s
How is the Canadian Labour Congress different from a national or international union?
s