chapter 3

Question 1

a set of activities, methods, best practices, deliverables, and automated tools that
stakeholders use to develop and continuously improve information systems and software

Answer 1

System development process

Question 2

system development phase

Answer 2

planning, analysis, design, implementation and support

Question 3

The techniques used in information system planning are:

Answer 3

critical success factor, business system planning and end/means analysis

Question 4

The requirement analysis part involves understanding the _____, _______ and ______of the system for which the information system is being designed

Answer 4

goals, processes, and the constraints

Question 5

feasibility report contain

Answer 5

preamble, goal statement , brief description of the current system and proposed alternative in detail

Question 6

system development projects follow no
prescribed process.

Answer 6

initialization

Question 7

Project management processes and
practices established to track project costs, schedules, and
functionality

Answer 7

Repeatable

Question 8

Standard system development process
(methodology) is purchased or developed. All projects use a
version of this process

Answer 8

defined

Question 9

Measurable goals for quality and
productivity are established.

Answer 9

managed

Question 10

The standardized system development
process is continuously monitored and improved based on measures and data analysis established in Level 4.

Answer 10

optimization

Question 11

__________ is an ongoing activity that
documents, manages, oversees, and improves an
organization’s chosen methodology (the “process”) for system development

Answer 11

Process management

Question 12

______is defined as excellence or fitness

Answer 12

quality