Chapter 3 Flashcards
1
Q
May be considered as the lifeblood of the hotel industry.
A
Guest
2
Q
Is another risk that the hospitality industry usually faces
A
Staffing
3
Q
The hotel may be held liable in a lawsuit due to
A
Negligence
4
Q
Essential to the decision of prospective guests to avail services.
A
Branding
5
Q
Buying decisions (6)
A
Functional
Physical
Financial
Social
Psychological
Time risk
