Chapter 3 Flashcards
What is an employee
Someone who works in the industry and has an employment contract
What is an employer
Someone who hires staff to work for them
What is a worker
Someone who works in the industry but does not have an employment contract
Name 3mpersonal attributes in the hospitality and catering industry
- a sense of humour
- good team member
- ability to tak critisim
Personal attributes 3
- Reliable
- approachable
- well organised
Name 4 different employment contracts
- Full time(permanent contract)
- casual work
- Part time
- zero hour contract
What is a full time contract
A person who can work any shifts that the work has set them
What is a part-time
The employee qualifies for reduced sick pay and reduced holiday pay
What is casual work
To cover for someone who is away from work due to illness
Name 5 various factors that are used to measure the success of a business
- Profit
- customer satisfaction
- employees
- competition
- Development
Gross profit
The difference between how much ingredents cost and how much a menu itemis sold for
Gross profit percentage
The profit made as a percent of the selling price of a dish
What is a profit
The amount of money made when selling an item or service
Name 3 way in which the profit of a buiness is effected
- Good menu choices
- breakfast and repairs
- limiting wastage
What is a trend
The direction in which something is developing or changing in the society
