Chapter 3 Flashcards
How is strategy defined
A proposal for long-term deployment of resources to meet objectives against competition
A - How long are the goals for strategic planning normally cover
Between three and 10 years depending on the nature of the industry
What industries require long-term strategic planning
Life and pensions businesses as well as industries such as oil exploration and production
What does a strategy implementation stage involve
The development of detail tactical plans policies and procedures in operation plans and decisions
What will the Strategy tactical plan involves
Include medium term Policies designed to implement some of the key elements of the strategy i.e. developing new insurance products recruitment or downsizing of staff
What does a strategy operational plan involves
Routine day-to-day matters and is concerned with ensuring that the strategic goals and objectives are met I.e. cost and revenue targets
What should be the point of implementing business plans
The objectives of the plan The strategy for achieving those objectives The specific activities which will be undertaken Allocation of specific responsibility The start and finish date The estimated resource requirement Expected cost Expected results
A - What does smart stand for
Specific, measurable, achievable, relevant and time defined
What are some examples of smart objectivities that are being monitored
Sales revenue Overheads and expenses Turnover of staff Market performance Customer satisfaction surveys
When implementing the business plan what is the control process
A series of milestones identifies overtime benchmark valuation strategic and operational performance
A - What are examples of control models
Management accounting Budgeting Critical success factors Key performance indicators Balance scorecard Management by objectives Benchmarking
What is a practice of management accounting
Enables managers to track progress of the financial performance of the business from the financial year
How do managers use management accounting
They will analyse the performance of things such as sales and expenses and the analyst will show recent historical development to help predict income and cost the remainder of the financial year
How old the management accounting team insurance operate
Take responsibility for the regulatory reporting a financial transactions and the firms balance sheet
A - What are critical success factors
Certain factors that are critical to realising its mission either by exploiting opportunities or by finding of the dangers posed
A - What are usually derived from critical success factors
Swot analysis (strengths, weaknesses, opportunities and threats)
What are critical success factors mostly commonly associated with
Strategic plan based on overcoming competition from rival organisations.
What can be identified as a critical success factors
The alleviation of an organisations weaknesses and threats in the face of competition for example weak distribution systems. The improvement of these becomes a CSF
Do you see CSF’s need to be SMART
Yes like objectives
A - What are key performance indicators
Are those quantifiable points in the development of a company strategy to show whether or not the company is reaching its target and objectives
A - Can KPIs be results orientated or effort orientated
Key performance indicators can be both
What do results orientated measures usually represent
The bottom line
What does Effort orientated measures usually represent
They indicate the level of effectiveness being achieved
What are these an example of: sales volumes and/ or revenues Rates of return on investment Market share Asset growth
Results orientated performance measures