Chapter 24 Flashcards
1
Q
group communication
A
- the exchange of info w/those who are culturally, linguistically, and/or geographically alike.
2
Q
primary groups
A
- groups that meet most, if not all, of one’s needs.
3
Q
microgroup
A
- a small, independent group that has a link, affiliation, or association with a larger group.
4
Q
secondary groups
A
- groups that meet some, but not all, of individuals’ needs.
5
Q
Forming Stage
A
- 1st stage
- members come together, learn about each other, and determine the purpose of the group.
6
Q
Storming stage
A
- 2nd stage
- Members engage in more direct communication & get to know each other.
- Conflicts b/t group members often arise during this stage.
7
Q
Norming Stage
A
- Members establish spoken or unspoken rules about how they communicate and work. Status, rank, and roles in the group are established.
8
Q
Performing stage
A
- members fulfill their purpose and reach their goal.
9
Q
Adjourning stage
A
- members leave the group.
10
Q
Full members
A
- individual who is a known quantity, is familiar with the group’s norms, and feels free to express opinions.
11
Q
marginal group members
A
- individual who looks outside the group for fulfillment of personal needs.
12
Q
uncertainty theory
A
- state that we choose to know more about others with whom we have interactions in order to reduce or resolve the anxiety associated with the unknown.
13
Q
divergent group members
A
- individuals who pull back, contribute less, and start to see themselves as separate from the group.
14
Q
ex-member
A
- individual who no longer belongs to a group.
15
Q
new group member
A
- individual who is still learning the group’s norms and rules.
