Chapter 20 Hardwar/ Network Troubleshooting Flashcards
The constant cycle of turning off / on your computer can be taxing on some of the components forcing it to move out of its socket. It can bring problem such as making your computer randomly reboot. This phenomenon is known as? Pg 989
Chip creep
__________ can help you identify when there is a problem with your device. Pg 990
light indicators
Most times when you insert a flash drive into a computer, an__________ is shown to the user that the flash drive is connected. Pg 990
ALERT
A man call technical support stating that his computer is making “beep” noises when booting his PC. What is the cause of this problem? Pg 991
The computer doesn’t POST as it should
You are A+ technician of a large company. A customer claims that he has to set the time and date every time he turns on the system. What is the cause of the problem?
The battery that the BIOS uses
A technician at E’s enterprises was trying to ping a computer that was running on the same network. The signal failed and the technician suspect it’s the port that was giving the problem. What could he use to test the functionality of the port? Pg 993
Loop back plug
Most blue screen of death issues are caused by? 993
Memory lost
You are a technician of a third-party company. A customer is desperate that you recover her data from a failed hard drive. You warn her it will cost an arm and a leg (expensive). What could she have done to avoid this expense? Pg 998
Back up the data
You have a LCD monitor that constantly dims and some times flicker images. What is the most common cause of this problem? Pg 1001
The backlight starting to fail
There are 4 areas where laptop could have different problems than their desktop counterparts. What are they? Pg 1001
Power/ video/ input/ wireless network
One summer day, you where playing a game for hours on your non gaming PC. Suddenly the computer shuts off and you saw smoke coming out of the cpu. What is the probable cause? Pg987
Excessive heat
