Chapter 2 Test

Question 1

Aviation

Answer 1

Air

Question 2

Bumped

Answer 2

Not allowed to board the plane, have to take a later flight due to overbooking

Question 3

Business Class

Answer 3

Almost as good as first class

Question 4

Carrier

Answer 4

Airline

Question 5

Charter Flight

Answer 5

Occasional flights flown by charter airlines

Question 6

Circle Flight Itinerary

Answer 6

2 or more extended stopovers then returns home

Question 7

Civil Aviation

Answer 7

Flies the public from place to place

Question 8

Coach Class

Answer 8

Standard level of service

Question 9

Commercial Flight

Answer 9

Seats that have been sold to the general public

Question 10

Commuter Airline

Answer 10

Serve a limited section of the country, often affiliated with larger airlines

Question 11

Configuration

Answer 11

The way seating is arranged inside of the plane

Question 12

Connecting Flight

Answer 12

Changing planes multiple times to get from point A to point B

Question 13

Direct Flight

Answer 13

Point A to point B on the same plane, but that plane stops at an airport in between

Question 14

Domestic Hub

Answer 14

Hub inside of the country

Question 15

Domestic Service

Answer 15

Flight that starts and ends in the same country

Question 16

First Class

Answer 16

Front of the plane. Best service

Question 17

Flight Attendants

Answer 17

Airline personnel

Question 18

Gate Agent

Answer 18

Works at the gate where people board the plane

Question 19

Gateway

Answer 19

Airport that serves as a departure/arrival point for international flights

Question 20

Hub

Answer 20

Few, key airports

Question 21

International Hub

Answer 21

International key airports

Question 22

International Service

Answer 22

Starts in one country and ends in another

Question 23

Minimum Connecting Time

Answer 23

Minimum amount of time that it takes to transfer from one flight to a connecting one

Question 24

Nonstop Flight

Answer 24

From A to B without stopping

Question 25

No-show

Answer 25

People who don’t show up for their flight

Question 26

One-way Flight Itinerary

Answer 26

Point A to point B, but on a one-way trip

Question 27

Open-jaw Flight Itinerary

Answer 27

Point A to point B, but then travels by ground to point C. Takes a plane back home

Question 28

Oversold Flight

Answer 28

Overbooked because they know that some people won’t show up

Question 29

Pitch

Answer 29

Legroom

Question 30

Regional Jet

Answer 30

Really small jet

Question 31

Round-trip Flight Itinerary

Answer 31

Point A to point B, then returns

Question 32

Segment

Answer 32

An individual part of a connecting flight