Chapter 2 Review Questions Flashcards
In what situation might the IT technicians at a hospital request support help from vendors of the information system used in the hospital?
When the local IS support team is small or when an application is supported only by the vendor.
What happens if the corporate help desk cannot resolve a trouble ticket?
The trouble ticket is escalated to a higher-level team to resolve the issue.
In question 2, who is responsible for following up on a trouble ticket to ensure a satisfactory result is reached?
Both the local IT and corporate help desk
What is the practice of sharing of patient information among multiple providers called?
Health information exchange (HIE)
Is the billing system considered part of CIS? Why or why not?
No billing is an administrative function, and CIS is a limited information system directly related to patient care.
What are the six primary functions of the HIS?
To manage patient registration, maintain centralized patient information, provide software for order entry, manage charges and billing, manage scheduling for patient arrivals and procedures, and maintain the master patient index (MPI).
What is the difference between an account number and an MRN?
An account number is used to track patient information during a patient’s visit to the hospital. The MRN is used to track that patient information through all a patient’s visit to the hospital.
Where is the MPI located?
On the HIS.
What is the URL of the website for HL& organization?
www.hl7.org
What is the benefit of having an interface engine rather than a point -to-point interface?
The interface engine limits the number of interfaces each IS is required to maintain. It also has the capability to forward, filter, and translate data.
Why must the EDIS and perioperative IS query HIS when new patients are registered in the system?
Because the MRI is located on the HIS and the MPI must be queried to ensure there is no duplications of an MPI entry.
What is the benefit of using an eMAR over a paper MAR?
The eMAr streamlines the process of administering medicine. It also offers more security by closely tracking individual doses of medicine.
Which application is used for order entry by physicians?
CPOE is used for order entry by physicians.
Why would an ADC send an HL7 credit message?
An ADC sends a credit message when a patient is charged for medicine he did not consume.
Why is the LIS usually more complex than other clinical information systems?
Because there are many components that run a lab and each have a special and unique responsibility for fulfilling lab orders.
