chapter 2: professional image Flashcards

1
Q

As a professional in the beauty industry, you should consider yourself to be defined by all EXCEPT which of the following?:
A) your ability to be someone other than yourself
B) your professional reputation
C) your knowledge
D) your talent

A

A

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2
Q

Which of the following will your clients most likely expect of you?
A) to look and to be well groomed
B) to ask a lot of questions and to not be overly confident
C) to be talkative and to be someone other than yourself
D) to charge a lot of to be stubborn about pricing

A

A

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3
Q

Your professional image is ___

A

the impression you project through your appearance and conduct in the workplace

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4
Q

if you asked ten different people to define professionalism, you would likely get?

A

ten different answers

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5
Q

which of the following is TRUE of the qualities that demonstrate professionalism?
A) they are made up only of appearance, confidence, and integrity
B) you will only bring them to certain jobs and only select clients
C) there is no way to know which qualities these are in yourself
D) they will become the template through which you shape your career

A

D

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6
Q

what should fashion be for the beauty professional?

A

a creative outlet

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7
Q

which rule should the beauty professional keep in mind when it comes to his/her image?

A

7/11 rule

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8
Q

it is typically that within 7 ____, someone makes 11___ of you

A

seconds, impressions

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9
Q

when a beauty professional is well-groomed, he/she advertises a ___ in their industry

A

commitment to

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10
Q

personal grooming included all EXCEPT which of the following?
A) how a person treats coworkers and clients
B) how a person cares for parts of their body
C) how a person dresses
D) how a person takes care of their hair

A

A

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11
Q

which is defined as the daily maintenance of cleanliness by practicing good, healthy habits?

A

personal hygiene

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12
Q

amount the following things that you will deal with as a beauty professional, which of the following is the MOST likely to be one of your greatest challenges?
A) the diverse personalities of your clients
B) the maintenance of your own personal hygiene
C) the reliance of your own ethics and morals
D) The adherence to professionalism in the workplace

A

A

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13
Q

Among the following image enhancers, which is NOT named in the text?
A) soft skills
B) personal hygiene
C) work ethic
D) customer service

A

B

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14
Q

good work ethic depends on all EXCEPT which of the following?
A) Motivation
B) integrity
C) Enthusiasm
D) customer service

A

D

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15
Q

which of the following is TRUE about punctuality in the beauty industry?
A) it is at the discretion of the employee
B) it is professional responsibility
C) it is unimportant if all else is in line
D) it is important part of personal hygiene

A

B

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16
Q

which of the following should you consider to be your personal calling card, where you display your talent and work for potential employers to evaluate your professional skills?
A) your hygiene
B) your work ethic
C) your professional image
D) your portfolio

A

D

17
Q

there is a saying in the marketing today: “if you’re not ___ , then you don’t exist”

A

on the internet

18
Q

what should you think your portfolio of being?

A

an exhibit of your work on display for potential clients and employers that allows them to evaluate your professional skills and technical artistry

19
Q

a powerful online or printed portfolio should include all of the following EXECPT:
A) a statement of relevant civic affiliations
B) a summary of continuing education
C) a list of personal hygiene and grooming practices
D) a current resume

A

C

20
Q

prepare your portfolio in a way that projects ___

A

professionalism

21
Q

all EXCEPT which of the following is true of online communication?
A) frequent form of communication for those in the beauty industry
B) it is a safe form of communication since it requires no etiquette
C) it is a form of communication that can be easily misunderstood
D) it has a serious impact on the image building of your business

A

B

22
Q

If you neglect ___, then social media websites, including photo sharing sites, can quickly diminish your reputation

A

media etiquette

23
Q

in order to help avoid costly mistakes in the future, it is important that you take all EXCEPT which of the following simple steps in your social media venues?
A) use social media to communicate with peers and clients
B) emphasize a strong work ethic as well as good hygiene
C) manage your personal pages or walls
D) post helpful content

A

B

24
Q

you should avoid all EXCEPT which of the following in order to avoid costly mistakes in your social media venues:
A) participation in arguments online
B) posting of personal pages/walls
C) forwarding of spam
D) use of foul language

A

B

25
Q

one of the 10
general buildings to kept in mind for social media marketing is to ___
A) always write back
B) focus on likes, not engagements
C) do your best to oversell
D) never be afraid to post too much

A

A