Chapter 2 - Process Identification Flashcards
What is the objective of the process identification phase?
Identify the firms’ business processes and establish rules for prioritizing them
What is the output of the process identification phase?
Process Architecture
What is the objective of the designation phase?
Enumerate every existing process within an organization
What are the constraints of the designation phase?
Business processes have a hierarchical nature
What is the objective of the evaluation phase?
Evaluate which processes should be focused on BPM initiatives
What is the challenge of the evaluation phase?
Not all processes are equally relevant so is critical to develop some criteria to evaluate which processes should be addressed first
What are the 4 steps in designing a process architecture?
– identify case types, – identify business functions for case types, construct case/function matrices, – identify processes
