Chapter 2- Pillars Of Emotionallu Intelligent Leadership

Question 1

Emotional intelligence begins with___, which is the art of understanding ourselves and using that knowledge to grow, learn and improve
Pg 15

Answer 1

Self awareness

Question 2

When the author, Conney, is working with executive leaders , the first thing he wants to know is ____
Pg 20

Answer 2

How they manage their time

Question 3

The capacity to understand or feel what another person is experiencing from within their frame of reference, the capacity to place oneself in another position is ____
Pg 30

Answer 3

Empathy

Question 4

So much of how we understand EQ today comes from Dr Daniels Golemans bestseller book ___
Pg 13

Answer 4

Emotional intelligence

Question 5

The institute for health and human potential defines Eq as the ability to: recognize, understand and manage our own emotions ; recognize, understand and influence the emotions of ___
Pg 13

Answer 5

Others

Question 6

Emotional intelligence isn’t just a fad; there’s research and power behind it, and the top companies in the world base ___ decisions on it
Pg13

Answer 6

Leadership hiring

Question 7

The first step toward becoming an emotionally intelligent leader is understanding the components: self awareness, _______, _____ and _____ from there , you can take ownership over who you are and how you lead
Pg 13

Answer 7

Motivation
Empathy and social skills

Question 8

Self awareness gives us a heightened sense of self- confidence, belief in self and commitment to knowing what our potential is so we can elevate ___ to perform at that level
Pg15

Answer 8

Ourselves

Question 9

Self awareness is also the most difficult pillar of emotional intelligence to master, because it is challenging to truly know ourselves and understand our ___
Pg15

Answer 9

Motivation

Question 10

To get the results that you want and expect , of yourself , you need to develop a game plan powered by self-awareness, focused on five elements: _______
Pg16

Answer 10

Your values
Passion
Purpose
Mission
And goals

Question 11

Self awareness is also instrumental in helping us combat the vices and ____ that threatens our emotional and mental well-being

Answer 11

Distractions

Question 12

Discipline grounds us and helps us understand what we need to do, when we need to do it and how that process will help us to ____ what we want.
Pg 17

Answer 12

Achieve

Question 13

Holding yourself accountable to commitments, Adapting to the range of positive and negative emotions, & learning how to publicly and privately manage your emotions in a healthy way lie at the intersection of _______ and regulation
Pg 20

Answer 13

Self management

Question 14

What does the author say is another cornerstone of emotional intelligence is all about ___
Pg 20

Answer 14

Adaptability

Question 15

As a leader, adaptability isn’t optional. There’s no avoiding adversity. Emotionally intelligent leaders know how to adapt to adversity in the form of employee attrition, new team dynamics, products offerings, loss of ___ and more
Pg 20

Answer 15

Market share

Question 16

The author says bringing positive energy to the equation shows the mastery of self regulation. He a big believer in ______ when it comes to regulating our emotions
Pg 20

Answer 16

Temperature checks

Question 17

Mary Callahan Erdoes the CEO of J.P. Morgan , emphasizes the importance of the ______ in the making her day more efficient
Pg 21

Answer 17

Calendar management

Question 18

Great leaders also incorporate routines that allow them to meet all four human needs _____
Pg 21

Answer 18

Emotional
Mental
Spiritual
And physical

Question 19

Great leaders navigate difficult circumstances by maintaining a positive outlook and summoning inner strength to separate desired business outcomes from ___
Pg22

Answer 19

Struggles

Question 20

ON IQ
The importance of IQ cannot be understated. IQ sharpens your ability to think, solve problems , and make decisions. IQ empowers your imagination and gives you your “______” for succeeding in leadership roles.

Answer 20

Ticket to ride

Question 21

Understanding how to self regulate is one thing. Excelling at managing our time is another , and it’s the key to success for the ____
Pg 20

Answer 21

Savvy leader

Question 22

The author says self management is more than just time management and a firm grasp on your emotions. It’s _____ by being organized, emotionally mature, and programmed for the daily success.
Pg 22

Answer 22

Putting it all together

Question 23

The author tells us leading from the heart is the essence of mastering ___and becoming an emotionally intelligent person.
Pg 35

Answer 23

social skills

Question 24

____ is an example of a charismatic leader who built a thriving membership platform for female leaders. She is the CEO and Co-founder of WIE( women inspiration and Enterprise)

She said she used to take no and rejection very seriously and personally , so the first mantra is ; no just means there’s a better yes coming. It really is true. Something better always comes along in a different form. My other is of course. The key to your success is the power of your network
Pg 35

Answer 24

Dee poku Spalding

Question 25

The author states “ the key to your success is the _____” Pg 36

Answer 25

Power of your network

Question 26

Emotionally intelligent leaders recognize that it’s not all about profit and ___ Pg 36

Answer 26

Loss

Question 27

_____goes far beyond extrinsic factors like money, the proverbial “corner office” or even what you think others might think of those benefits. It’s truly about fire that burns bright inside you , and how you link just to beneficial and worthy causes for the greater good Pg 26

Answer 27

Motivation

Question 28

_____ defines motivation as “ a passion for work that goes beyond money and status. Pg 26

Answer 28

Daniel Goldman

Question 29

The best leaders are exhilarated and thrilled to work each day . They want to solve problems , win business , improve their employees experience, and serve their customers with Pg 26

Answer 29

maximum satisfaction

Question 30

Definition: Empathy is capacity to understand or feel what another person is experiencing for within their frame of reference, I.e the capacity to place oneself in another’s position Pg 30

Question 31

Different Descriptions of Empathy Empathy isn’t possible if we’re unwilling to focus , listen and connect on an emotional level. Empathy is pure, sincere, authentic, and inviting As journalist and author Daniel H! Pink says, "Empathy is about standing in someone else's shoes, feeling, with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place."21 The best part is that empathy is a skill we all can cultivate.Empathy builds relationships, creates new opportunities to collaborate with people you want to work with, and helps you lead with greater love and passion. Pg30

Question 32

Journalist and author Daniel Pink says empathy is about standing in someone’s else’s shoes, feeling with his or her heart, seeing with his or her eyes

Question 33

Southwest Airlines was founded on the premises that they could “ ____” and enable many more people to fly for the first time. Pg 30

Answer 33

Democratize the skies

Question 34

Daniel Goleman identifies three types of empathy as ______ Pg 31

Answer 34

Cognitive —which is about perspective taking, meaning we take the time to understand how someone else feels Compassionate — which stirs emotion inside of us and promotes a desire to want to help others Emotional___ which is when you actually take on and absorb the emotions of someone else and experience them for yourself

Question 35

The author says not only is empathy hard to outsource and automate, but it makes the world a___ Pg 30

Answer 35

Better place

Question 36

____is defined as “a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately Creates a more just and caring world Pg 31

Answer 36

Servant leadership

Question 37

The concept “servant leadership “ was first written about ____ in 1970, yet its popularity has increased significantly in organizations in the past 15 years ago

Answer 37

Robert k green leaf

Question 38

Social skills is the composite of several core components of emotional intelligence, such as____

Answer 38

Self awareness Empathy Motivation And self management coalesced

Question 39

______transcendent work and research in emotional intelligence that helped moved the United States forward by sparking conversation around mental and emotional help Pg 34

Answer 39

Dr. Vivek murthy

Question 40

The author stated he often writes about leading from the heart. To him It if the essence of mastering social skill and becoming an emotionally intelligent person Pg 35

Question 41

To get people on board with or vision and mission as Sara did, we need to connect on a level that is ____ and not ___ Pg 34

Answer 41

Transformative and not transactional

Question 42

In order to have raving fans , as the business expression goes, we must first need to inspire, create energy, and stir the positive emotions of the ppl we lead. This ___should be the focal point for every emotionally intelligent leader Pg 36

Answer 42

Social skill

Question 43

As defined by Merriam-Webster, the transitive verb lead means to guide on a way especially by going in ___ Pg 41

Answer 43

Advance

Question 44

First popularized by Dr. Peter Salovey and Dr John Mayer in 1990, so much of how we understand EQ today comes from Dr. Golemans bestseller____ pg13

Answer 44

Emotional intelligence

Question 45

The institute for health and Human Potential defines EQ as the ability to _____, understand and manage our own emotions ; recognize, understand and influence the emotions of others pg 13

Answer 45

Recognize

Question 46

Emotional leadership isn’t just a fad; there’s research and power behind it and the top companies in the world base _______ pg 13

Answer 46

Leadership hiring decisions on it

Question 47

The first step toward becoming an emotionally intelligent leader is understanding the components ___, ____, ____,____ and social-skills. From there you can take ownership over who you are and how you lead Pg 13

Answer 47

Self- management Motivation Empathy

Question 48

What does the author suggest to do in order to establish your current leadership makeup: Pg 19

Answer 48

perform a SWOT analysis

Question 49

What does the term SWOT stand for: pg19

Answer 49

strengths, weaknesses, opportunities, and threats

Question 50

The author discusses ways to turbocharge your morning and evening routines, which of the following are those ways Pg 19

Answer 50

Mediation Affirmation and gratitude Play by play

Question 51

Emotional intelligence begins with ______________, which is the art of understanding ourselves and using that knowledge to grow, learn, and improve.pg 15

Answer 51

Self awareness

Question 52

Which of the following are pillars of emotionally intelligent leadership:

Answer 52

Self awareness and Self management

Question 53

What is the self management exercise "Get Smart?" Pg 23

Answer 53

a way of setting goals that stands for specific, measurable, achievable, relevant, and time bound

Question 54

The most significant leadership work requires that we look inward at what we need to improve in ourselves and: Pg15

Answer 54

it requires that we solicit feedback from people we trust and respect to inform us of how we lead, and how it impacts their lives.

Question 55

On IQ The intelligence Quotient, when combined with emotional intelligence, is the best predictor of your success in getting where you want to be and can elevate you to bolder new heights. Pg 24

Question 56

What is a skill set that you can use to your advantage right away of 39

Answer 56

Emotional intelligence

Question 57

The author tells us leading from the heart is the essence of mastering ____ and becoming an emotionally intelligent person pg35

Answer 57

Social skills

Question 58

_____the CEO of YouTube, said, "I think it's really important to take time off. And I've also found that sometimes you get really good insights by taking time off, too.'pg22

Answer 58

Susan Wojcicki

Question 59

President Theodore Roosevelt famously said, "People don't care how much you know, until they know how much you care." Let that one simmer. Within the wisdom of those words is the power that lies in ____Pg 30

Answer 59

Empathy

Question 60

Emotionally intelligent leaders have a servants heart and are able to satisfy ___ pg 34

Answer 60

Their own needs and wants while also serving the needs and wants of those they serve

Question 61

Connors promotes two daily 15-minute turbo charges consisting of Meditation, Affirmations and gratitude, and the Play-By-Play. What is the Play-By-Play?pg 19

Answer 61

5 minutes visualizing yourself achieving the goals you set for yourself.

Question 62

The importance of IQ cannot be understated. IQ sharpens your ability to think, solve problems, and make decisions IQ empowers your imagination and gives you your "ticket to ride" for succeeding in leadership roles. But emotional intelligence is the not-so-secret glue holding everything together as you navigate your way forward. How you adapt, your ability to perceive aspects of your environment, how you use your social skills to build relationships, and the way you self-motivate to achieve peak levels of performance all emanate from your emotional intelligence. Emotional intelligence also provides a barometer for doing for the greater good. Pg 25

Question 63

Following what we love with a game plan and a hard work ethic yields great results. Every great venture begins with, and is sustained and powered by:

Answer 63

Enthusiasm

Question 64

The most balanced, successful leaders understand the bottom line while also recognizing that the bottom line puts their people first. To get the most out of their employees, leaders need to give the most back to them, to recognize and reward behavior that aligns with company values and principles, to invest time in getting to know people throughout the organization, and to always treat them with dignity, respect, and kindness.