Chapter 2 - History Of Mgt Theory Flashcards
1
Q
Classical
A
- Early 1900s, too mechanical, no focus on human need, part of a machine.
- Scientific mgt: Frederick Taylor, soldiering
- Administrative mgt: Henry Fayol, functional definition of management (Planning, organizing, leading, controlling) Max Weber, Rationality of Bureaucracy
2
Q
Behavioral
A
Understanding human behavior, motivating employees towards achievement, Hawthorne effect
- Human Relations Movement: Maslow, Theory X vs Y
- Behavioral Science Approach: provides practical tools, competition vs cooperation
3
Q
Hawthorne effect
A
Workers are more productive if they thought they were receiving special attention
4
Q
Hierarchy of human needs (Maslow)
A
Physiological, safety, love, stern and self-actual inaction
5
Q
There X vs Y
A
X: negative
Y: positive
6
Q
*System
A
A set of interrelated parts that operate together to achieve a common purpose. Open or closed
7
Q
4 steps for Systems
A
Inputs, transformation processes, outputs, feedback
8
Q
*Contingency
A
Adapt to situation and individual.
9
Q
Management of 21st century
A
Peter Drucker - Knowledge worker
Peter Senge - Org. Must keep on learning.
10
Q
4 management theories
A
Classical, behavioral, system, contingency
