Chapter 2 - Communications

Question 1

What type of information should be gathered while processing emergency calls?

Answer 1

-Type of emergency
-Location of emergency
-Number of people involved
-Name and location of caller
-Caller’s callback number

Question 2

Alarm notification may be one or a combination of the following

Answer 2

-Visual (Station lights)
-Audible (Bell, siren, vocal alarm)
-Electronic (Phone, radio, computer, MDT)

Question 3

Class 1 conditions + Radio operation time

Answer 3

212 degrees + 25 minutes operation time

Question 4

Class 2 conditions + Radio operation time

Answer 4

320 degrees (similar to fully involved fire)
+ 15 minutes til radio failure

Question 5

Radio Limitations (5)

Answer 5

-Distance
-Physical Barriers
-Deadzones
-Interference
-Ambient Noise

Question 6

Examples of physical barriers

Answer 6

-Tunnels
-Basements
-Structures
-Own body

Question 7

Examples of Interference

Answer 7

-Other radio signals
-Electric motors
-Computers
-Cellphone towers
-High-voltage lines

Question 8

2 Basic Communication Rules + good practice

Answer 8

1. Unit or individual must identify them selves
2. Receiver should acknowledge the message

-Key the microphone and wait a second or two before starting your message

Question 9

ABC of Good Communications

Answer 9

Accurate
Brief
Concise

Question 10

Mobile Data Terminal (MDT)

Answer 10

Mobile computer that communicates with other computers on a radio system

Question 11

Clear Text

Answer 11

Use of plain English in radio communications transmissions. No 10-codes or agency specific codes are used when using clear text

Question 12

Public Safety Answering Point (PSAP)

Answer 12

An entity responsible for receiving 911 calls and processing those calls according to a specific operational policy