Chapter 2: Common Scheduling Methods Flashcards
1
Q
What are the common methods of appointments?
A
Walk in/Open hours, Double booking, Clustering and Wave Scheduling.
2
Q
What is Walk in/Open hours appointment?
A
Provider see patients on a first-come, first served.
3
Q
What is Double-Booking appointment?
A
Assisting two patients to the same appointment time slot. While the MA assists a patient the provider is with another patient.
4
Q
What is Clustering appointment?
A
Patients with similar problems are booked together in blocks of time.
5
Q
What does Clustering appointments help with?
A
Spending less time setting up specialized equipment and supplies.
6
Q
What is Wave Scheduling appointment?
A
Appointments are booked on the hour (10 a.m., 11 a.m. and so on) provider sees patients the order they arrive.
