chapter 2

Question 1

strategic planning

Answer 1

the process through which a focus on the desired future sets out defined goals and objectives to translate the vision into reality.

Question 2

culture shock

Answer 2

culture shock is a feeling of nervousness, doubt, and confusion arising from being in a foreign and unfamiliar environment.

Question 3

defender strategy

Answer 3

in which organizations focus on stability and efficiency of their internal operations to protect their market from new competitors.

Question 4

divisional strategy

Answer 4

divisional strategy focuses on how the different departments of the organization comply with the company’s vision.

Question 5

expatriate

Answer 5

an employee who lives and works in a foreign country on a temporary basis.

Question 6

first mover

Answer 6

an organization that wins competitive advantage by being the first to establish itself in a particular market.

Question 7

functional strategy

Answer 7

functional strategy is a set of rules determining how each department will implement the strategic plan.

Question 8

globalization

Answer 8

globalization is the integration of economy, trade, and finance on an international scale.

Question 9

grafting

Answer 9

grafting is a process of hiring experts who bring their knowledge to the firm.

Question 10

HIPOs (high-potential employees)

Answer 10

HIPO’s are employees who are flexible, committed, and motivated.

Question 11

individualist-collectivist

Answer 11

individualist-collectivist is a dimension focuses on the degree to which citizens in a given culture believe they have the right to live their lives as they see fit, choose their own value, and act on their own judgment.

Question 12

learning organization

Answer 12

learning organization is one that facilitates the acquisition, distribution, and retention of knowledge to enable it to react to change.

Question 13

localization

Answer 13

localization is the process of adapting certain functions to accommodate the language, culture, or governing laws of of a different country.

Question 14

long-term orientation

Answer 14

long-term orientation measure values such as perseverance, respect for tradition, and thrift.

Question 15

mimicry

Answer 15

mimicry is the process of learning from the successful practices of others.

Question 16

operational planning

Answer 16

operational planning aligns the strategic plan with the day-to-day tasks required in the running of the organization.

Question 17

organizational strategy

Answer 17

an overarching plan of action to guide top-level managers in creating, evaluating, and implementing decisions an objectives that lead to success.

Question 18

power distance

Answer 18

power distance expresses the extent to which people in different societies accept the way power is distributed.

Question 19

prospector strategy

Answer 19

prospector strategy is when an organization focus in innovation, creativity, and flexibility and take high risks in order to accelerate growth and gain competitive advantage.

Question 20

reactor strategy

Answer 20

reactor strategy is a means through which organizations respond to environmental threats and opportunities rather than following a defined plan.

Question 21

scanning

Answer 21

scanning is seeking solutions from consultants, competitors, and other successful firms.

Question 22

short-term orientation

Answer 22

short-term orientation values such as meeting social obligations and avoiding embarrassment or shame.

Question 23

standardization

Answer 23

standardization is the degree to which employees are expected to follow the same rules and policies everywhere.

Question 24

strategic planning

Answer 24

strategic planning is a process, which focuses on the company’s desired future and sets defined goals and objectives to translate the vision into reality.

Question 25

tactical planning

Answer 25

tactical planning lays out the short-term actions and plans to implement the strategy.

Question 26

uncertainty avoidance

Answer 26

uncertainty avoidance measures the degree to which people are able to deal with the unexpected and how they cope with uncertainty in unstructured environments.

Question 27

vicarious learning

Answer 27

vicarious learning is the process of learning by by watching the actions or behaviors of another person.