Chapter 1 Flashcards
behavioral theory
behavioral theorists are researchers who focus on people to determine the best way to manage in all organizations.
classical theory
the classical theorists are researchers who focus on the job and management functions to determine the best way to manage in all organizations.
contingency theory
the contingency theorists are researchers who focus on determining the best management approach for a given situation.
controlling
controlling is the process of monitoring and measuring progress and taking corrective action when needed to ensure that objectives are achieved.
decision-Making Skills
decision- making skills are based on the ability to conceptualize situations and select alternatives to solve problems and take advantage of opportunities.
interpersonal skills
interpersonal skills involve the ability to understand, communicate with, and work well with individuals and groups through developing effective relationships.
knowledge management
knowledge management involves everyone in an organization in sharing knowledge and applying it to continuously improve products and processes.
leading
leading is the process of influencing employees to work toward achieving objectives.
level of management
Top managers, middle managers, and first-line managers.
management functions
the four management functions include planning, organizing, leading, and controlling.
mangement role categories
interpersonal, informational, and decisional roles
management science theorists
the management science theorists focus on the mathematics to aid in problem solving decision making
management skills
management skills include 1) technical, 2) interpersonal, and 3) decision-making skills.
manager
a manager is responsible for achieving organization objectives through efficient and effective utilization.
efficient
means doing things right.
effective
means doing the right thing.
manager’s resources
manager’s resources are human, fiancial, physical, and informational.
organizing
organizing is the process of delegating and coordinating tasks and allocating resources to achieve objectives.
performance
performance means of evaluating how effectively and efficiently managers utilize resources to achieve objectives.
planning
planning is the process of setting objectives and determining in advance exactly how the objective will be met.
sociotechnical theorists
sociotechnical theorists focus on integrating people and technology.
systems theory
the systems theorists focus on viewing the organization as a whole and as the interrelationship of its parts.
technical skills
technical skills involve the ability to use methods and techniques to perform a task.
types of managers
thypes of managers are genaral managers, functional managers, and project managers. ( top-level and some middle managers are general managers. middle and first-line managers are often business functional managers who supervise the completion of related tasks. project managers are often team leaders.)
