Chapter 1

Question 1

behavioral theory

Answer 1

behavioral theorists are researchers who focus on people to determine the best way to manage in all organizations.

Question 2

classical theory

Answer 2

the classical theorists are researchers who focus on the job and management functions to determine the best way to manage in all organizations.

Question 3

contingency theory

Answer 3

the contingency theorists are researchers who focus on determining the best management approach for a given situation.

Question 4

controlling

Answer 4

controlling is the process of monitoring and measuring progress and taking corrective action when needed to ensure that objectives are achieved.

Question 5

decision-Making Skills

Answer 5

decision- making skills are based on the ability to conceptualize situations and select alternatives to solve problems and take advantage of opportunities.

Question 6

interpersonal skills

Answer 6

interpersonal skills involve the ability to understand, communicate with, and work well with individuals and groups through developing effective relationships.

Question 7

knowledge management

Answer 7

knowledge management involves everyone in an organization in sharing knowledge and applying it to continuously improve products and processes.

Question 8

leading

Answer 8

leading is the process of influencing employees to work toward achieving objectives.

Question 9

level of management

Answer 9

Top managers, middle managers, and first-line managers.

Question 10

management functions

Answer 10

the four management functions include planning, organizing, leading, and controlling.

Question 11

mangement role categories

Answer 11

interpersonal, informational, and decisional roles

Question 12

management science theorists

Answer 12

the management science theorists focus on the mathematics to aid in problem solving decision making

Question 13

management skills

Answer 13

management skills include 1) technical, 2) interpersonal, and 3) decision-making skills.

Question 14

manager

Answer 14

a manager is responsible for achieving organization objectives through efficient and effective utilization.

Question 15

efficient

Answer 15

means doing things right.

Question 16

effective

Answer 16

means doing the right thing.

Question 17

manager’s resources

Answer 17

manager’s resources are human, fiancial, physical, and informational.

Question 18

organizing

Answer 18

organizing is the process of delegating and coordinating tasks and allocating resources to achieve objectives.

Question 19

performance

Answer 19

performance means of evaluating how effectively and efficiently managers utilize resources to achieve objectives.

Question 20

planning

Answer 20

planning is the process of setting objectives and determining in advance exactly how the objective will be met.

Question 21

sociotechnical theorists

Answer 21

sociotechnical theorists focus on integrating people and technology.

Question 22

systems theory

Answer 22

the systems theorists focus on viewing the organization as a whole and as the interrelationship of its parts.

Question 23

technical skills

Answer 23

technical skills involve the ability to use methods and techniques to perform a task.

Question 24

types of managers

Answer 24

thypes of managers are genaral managers, functional managers, and project managers. ( top-level and some middle managers are general managers. middle and first-line managers are often business functional managers who supervise the completion of related tasks. project managers are often team leaders.)