Chapter 2 Flashcards

1
Q

What are the factors that need to be considered when looking at the external environment?

A
  1. Legislation and regulations
  2. State benefits
  3. Tax
  4. Accounting standards
  5. Risk management requirements, capital adequacy and solvency
  6. Corporate governance
  7. Corporate structure
  8. Competitive advantage and commercial requirements
  9. Other external issues
    1. Changing cultural and social trends
    1. Demographic changes
    1. Climate change and other environmental issues
    1. Lifestyle considerations
    1. International practice
    1. Technological changes
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2
Q

What are the factors that need to be considered when looking at the external environment: Legislation and regulations

A

 Legislation is law that has been formally declared by parliament
 Regulation is form of secondary legislation – used to implement a primary piece of legislation appropriately or take account of particular circumstances
 Forms of insurances in some countries that are compulsory
 Influence the types of product available
 Regulate the sales process – regulations often place responsibility on providers to demonstrate that consumers fully understand the products and risks
 THUS, complex products (benefit smoothing and derivative investment strategies) are not marketed even if they are suitable for consumers’ needs.

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3
Q

What are the factors that need to be considered when looking at the external environment: State benefits

A

 State benefits often at low level, not sufficient – individuals will require higher level of benefit: provided by employer through retirement benefits schemes or membership of private health arrangement OR saving OR purchase of insurance
 Level of state benefit will influence level and form of additional non-state benefits provided
 Raise employers’ and individuals’ awareness of need to top-up state benefits
 Reduce levels of saving if benefits are means-tested – individuals on low income with limited saving ability find that it is better value to not save = savings will be offset against benefits that they are entitled to from state = result in lower level of income
 May require compulsory contributions
 Can introduce moral hazard – risk of individuals relying on the state and not purchasing own cover

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4
Q

What are the factors that need to be considered when looking at the external environment: Tax

A

3.1. Benefits
 Tax treatment of benefits can impact needs of individuals
Benefits can be free of tax
Excess received over contributions paid can be taxed (as income or capital gain)
Benefit taxed entirely as income

3.2. Contributions
 Impact of tax on contributions towards financial products must be considered
 Some arrangements may offer tax relief on contributions paid – coupled with tax on benefits
 Other arrangements require contributions to be paid from taxed income – usually offer some relief from tax on ultimate benefit

3.3. Accumulation of return
 Governments have option of taxing income and gains of products and schemes during accumulation phase
 Refers to tax that provider pay on investment income and capital gains on assets backing financial products and schemes
 In developed countries – double taxation is avoided which provides incentive to save
 THUS, if provider taxed on income and gains unlikely to be charged tax on policyholder’s gain

3.4. Inheritance tax
 Possible to take out insurance to cover this tax liability
 Means that product innovations may be designed to avoid paying tax

3.5. Influence on products
 Because of above, tax systems can influence the types and forms of products made available by financial services industry
 Examples of products and benefits heavily focused around a particular tax system:
Pension provision and lump sum benefits payable upon retirement
Tax-free savings vehicles
Tax-free government savings schemes
Retail savings bonds in SA
Some types on investment vehicles – exchange traded funds, unit trusts or fixed deposits
Qualifying life assurance products – endowment policies that benefit from reduced rates of taxes

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5
Q

What are the factors that need to be considered when looking at the external environment: Accounting standards

A

 Way that benefits schemes needs to be reported in company accounts may influence the types the benefits that are provided for employees
 Also impacts the range of products brought to market

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6
Q

What are the factors that need to be considered when looking at the external environment: Risk requirements, capital adequacy and solvency

A

 Some regulations impose min standards of risk governance and requirements relating to risk management roles within firms

 Financial institutions need to determine the minimum capital that they are required to hold.

 Capital adequacy is then measured as excess of assets over sum of liabilities and capital requirements

 This is usually stated as % of liabilities plus capital requirements or multiple of capital requirements

 World is moving towards risk-based capital framework

 Principles for measuring capital adequacy are risk-based – so level of capital held in excess of provisions depends on amount of risk taken on

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7
Q

What are the factors that need to be considered when looking at the external environment: Corporate governance

A
  1. Corporate governance
     Refers to high-level framework within which a company’s managerial decisions are made

6.1. Aims
 Aim of good corporate governance is that company should be managed efficiently in order to meet requirements of its stakeholders

 One concern of regulators is that management might make decisions based more on own personal interest than those of other stakeholders

6.2. Strategies

 Good corporate governance can be enhanced by ensuring remuneration incentivises management to act in the interests of stakeholders

 Share option packages may not provide sufficient incentive (lack of sufficient downside) for management to control risk

 Non-executive directors often part of structure aimed at good corporate governance

 Role of non-executives in corporate governance is to:
Provide impartial view and represent the shareholders’ interests
Play leading role in setting remuneration for executive directors’ pay
Play leading role in audit committee

 Governance arrangements of product provider have major influence on ways in which stakeholder needs are met

 Guidance on corporate governance developed by regulatory bodies and governments

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8
Q

What are the factors that need to be considered when looking at the external environment: Corporate structure

A
  1. Corporate structure
     Product providers might be mutual societies or proprietary companies (private or public companies)

7.1. Mutual societies
 Start by an altruistic gesture – someone lending initial capital without need to payback loan unless profits emerge

 Have no shareholders and profits belong entirely to policyholders

 Mutual should be able to provide better benefits for the same cost than proprietaries – since no funds diverted for dividend to shareholders

 Disadvantage, finance cannot be readily raised from capital markets – restrict products that mutual prepared to offer (capital incentive products less attractive to mutual so priced higher)

 Mutuals approach product pricing:

 Surplus distribution – offer specific distributions of surplus to their members (with-profit insurance companies)
 Pricing at cost – design products with lowest margins in price consistent with the risks undertaken and benefit members by that route

7.2 Proprietaries

 Public proprietary companies benefit from easier access to capital markets for finance

 have greater economies of scale

 more dynamic management that mutuals

 benefits pay for the dividends to shareholders and company may have competitive edge over the mutual

 Private companies may be as restricted as mutual for raising capital

 But benefit from close involvement of owners – management advantage

 Owners may have access to significant additional capital – gives edge over both mutual and public proprietary companies

 For proprietary life insurance companies – apportionment of surpluses between with-profit policyholders and shareholders is NB

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9
Q

What are the factors that need to be considered when looking at the external environment: Competitive advantage and commercial requirements

A

8.1. The underwriting cycle

 Consequence of competitive nature of the insurance business

 Position in cycle important consideration when making strategic decisions

 Relates to:

Profitable business leading to new entrants, greater competition, soft premium rates and reduced profits, leading to…

…insurers leaving market or reducing involvement, increased premium rates or loss of business or reduced solvency and the need for capital 

 Inability to make profits at bottom of cycle:

Loss of business – putting pressure on ability to recoup fixed expenses and future growth prospects

Reduced solvency position – requiring additional capital support
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10
Q

What are the factors that need to be considered when looking at the external environment: Changing cultural and social trends

A

 Can have impact on financial products, schemes, contracts and transactions available

 For example:

Greater demand for mortgages as home ownership increases 

Greater demand for products that meet cost of private healthcare if state cuts back on healthcare provision for citizens

Increased demand for savings products if individuals have increased amounts of spare income
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11
Q

What are the factors that need to be considered when looking at the external environment: Demographic changes

A

 Have major impact on main providers of benefits on contingent events

 Two main sources of demographic changes leading to populations ageing:

Rising life expectancy
Declining fertility

 Effects of an ageing population:

Less likely to spend, older people more likely to be saving money – leads to lower interest rates and deflationary pressures on economies

Strain on social welfare systems – pay-as-you-go state pension systems are becoming unsustainable:

o Fewer people working therefore falling contributions

o More people surviving to retirement to start receiving benefit

o People living longer in retirement, so benefit is paid for longer

Cost of healthcare systems will increase dramatically – governments faces with choice between higher levels of tax or reduced government role in providing healthcare

Cost of education falling – education big expenditure for governments
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12
Q

What are the factors that need to be considered when looking at the external environment: Climate change and other environmental issues

A

Climate change

 More apparent the climate change will have material impact on financial markets and financial institutions

 Will affect all sectors of the economy and relevant to investors and financial institutions – not all macroeconomic changes and microeconomic conditions will apply equally to all investments

 Risks and opportunities associated with policy measures directed at reducing GHG – to meet agreed target, patterns of investment will need to change considerably

 Physical impacts of climate change will affect assets and investments – agriculture and food supply, infrastructure, precipitation and water supply

 Decisions made by private sector investors and financial institutions will have influence on how society responds to climate change

 Significant demand for capital and governments looking to private sector to provide it

 Can also affect demographic experience – increasing temp can have impact on spread of diseases & increase instances of natural disasters (impact on food security and water)

 Effects generally negative for mortality and morbidity

 Reduced cold-related deaths in northern hemisphere could be positive

Impact of environmental and ethical issues on providers

 Providers that want to be attractive to widest possible range on investors will provide products where environmental and ethical issues are part of the investment process and decision-making

 The environmental impact of the way providers communicate with public may also need to be considered

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13
Q

What are the factors that need to be considered when looking at the external environment: Climate change and other environmental issues - Emission trading

A

Emissions trading

 It is a market-based approach to address pollution

 Overall goal of emissions trading plan is to minimise the cost of meeting a set emissions target

 Government sets limit on emissions and issues permits to emit, up to limit

 May sell permits or gives permits to participants equal to each participant’s historical emissions

 Lowers overall limit over time

 Participant must hold permits at least equal to quantity of pollution it actually emitted during time period to avoid penalties

 Because permits can be bought and sold, a participant can choose either:

To use permit exactly 
Emit less than permit and sell excess permit
Emit more than permit and buy permits from other participants

 Buyer pays charge for pollution and seller gains reward for having reduced emissions

 Organisations which do not pollute may trade permits and financial derivative for permits – creates market in which financial institutions and product providers can participate

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14
Q

What are the factors that need to be considered when looking at the external environment: Lifestyle considerations

A

 Younger people will have high demand for loans and mortgages and less likely to be saving for retirement

 People with children may have need for life insurance protection products

 Older people may have need for annuities and long-term care products

 Longer working lifetimes and increases in life expectancy will increase the amount of life insurance required and increase the age to which it is required

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15
Q

What are the factors that need to be considered when looking at the external environment: International practice

A

 Providers may need to look to international markets to see if products sold in other countries could be replicated in their own country

 Difference in tax and legislative requirements between countries makes this difficult

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16
Q

What are the factors that need to be considered when looking at the external environment: Technological changes

A

 Impact on the way in which financial products are provided e.g. internet, price comparison websites, telephone banking, social media

 Insurance companies increasingly use websites to:
Capture enquires from clients
Record changes to clients’ personal details
Register claims
Perform other administrative tasks

 Thus, impact on wider administration processes

 Technological changes may also come through in terms of improved healthcare and medical techniques – impacting profitability and pricing of relevant products in the future