Chapter 2

Question 1

What best describes the purpose of the MBTI?

Answer 1

It measures psychological preferences of how people receive the world.

Question 2

What is Ned Herrmanns approach?

Answer 2

Whole Brain Learning

Question 3

What best summarizes learning styles?

Answer 3

There is no or very weak support for learning styles.

Question 4

What best describes Howard Gardners philosophy?

Answer 4

Intelligence is multi faced and traditional measures such as IQ tests do not accurately measure all facets. He defined intelligence as a measurable aptitude, an aptitude that can be used to create and solve problems, and an aptitude valued by culture.

Question 5

Modalities define how learners take in information. Modalities ARE NOT…

Answer 5

Brain Based

Question 6

The goal of producing a consistently positive learning experience that allows learners to acquire information and skills to more effectively retrieve, recall, or respond with confidence, quickness, and accuracy is what approach?

Answer 6

Characteristics of Adult Learners (CaL)

Question 7

What is not a key principal of accelerated learning?

Answer 7

Intrinsic motivation

Question 8

What researchers adapted a learning style inventory from the MBTI to create a spectrum of 4 distinct learning styles?

Answer 8

Silver and Hanson

Question 9

All may affect the speed at which adults learn EXCEPT…

Answer 9

Analytical

Question 10

Why is it important for facilitators & trainers to know their preferred presentation style?

Answer 10

To adjust their presentation style to gain the attention of learners.

Question 11

What is an example of an accelerated learning technique?

Answer 11

Creating a multi sensory environment using music, color, and movement.

Question 12

What is not an example of informal learning?

Answer 12

Workshops

Question 13

What is not a way learners can create their personal learning network?

Answer 13

Meet for lunch with a group of coworkers and plan a birthday party.

Question 14

What seating arrangement is least conductive to stimulating group discussion?

Answer 14

Theater style

Question 15

When planning a statistic marketing class what should be avoided?

Answer 15

Rooms with stationary tables and chairs limits the facilitators flexibility to adjust the environment for optimal learning as required by the participants.

Question 16

What is online learning most effective mode of training?

Answer 16

Teaching prerequisite materials; it enables the trainer to start a class at a higher level, which can result in more in-depth learning experience, a shorter experience, or both.

Question 17

What task is not appropriate for job aids?

Answer 17

A task with strict time requirements, such as response or reaction time. Some tasks need to be preformed immediately with out allowing time to find the right way to do them.

Question 18

When is self directed learning NOT appropriate?

Answer 18

The level of self directedness in the learner profile is low.

Question 19

What is an advantage of asynchronous online learning?

Answer 19

Provides greater flexibility for participants.

Question 20

What is a disadvantage of asynchronous online learning?

Answer 20

It requires excellent instructional design and production.

Question 21

A TD professional has decided to design a class to provide ongoing performance support to the field sales staff. Is the selection of classroom training appropriate and why?

Answer 21

No, because this training approach often causes training and performance to be approached as separate efforts.

Question 22

What is an advantage of classroom training?

Answer 22

Some learners may be more comfortable with classroom training because it is a familiar learning environment.

Question 23

What is not a benefit of using games and simulations to deliver training?

Answer 23

They are best used to train tote skills and provide baseline information prior to other formal training courses.

Question 24

What is best for developing higher order thinking skills and stimulating interpersonal exchanges?

Answer 24

Classroom Training

Question 25

What best describes the practice of using several media options in one circillum, and typically refers to combination of classroom instruction and any type of training that includes self directed use of technology based learning?

Answer 25

Blended Learning

Question 26

A facilitator professing ignorance on a topic and proceeding to ask learners questions to explore the issue is using what type of questioning technique?

Answer 26

Socratic

Question 27

What questioning technique do facilitators use to check for understanding or to check consensus?

Answer 27

Close ended

Question 28

What is NOT a key item that trainers must do when they prepare to deliver training?

Answer 28

Prepare a game to create competition

Question 29

What is NOT an active training technique used to keep participants involved during training delivery?

Answer 29

Lecturing

Question 30

Examples of basic classroom management EXCEPT….

Answer 30

Creating competition

Question 31

What is not an effective mannerism when delivering training?

Answer 31

Hold on to the lectern and stand very straight

Question 32

What is best described as activities conducted at the beginning of a training program that introduce participants to one another, may introduce content and help participants ease into the program?

Answer 32

Icebreakers

Question 33

Trainers should use eye contact to scan the class for learner reactions during classroom delivery to accomplish all BUT…

Answer 33

Focus on quiet participants

Question 34

What best describes the role of the person or trainer who guides or makes learning easier, both in content and on the job.

Answer 34

Facilitator

Question 35

Which type of question often starting with the words “what if”… is used to get learners to think freely in situations where answers may be valid?

Answer 35

Hypothetical

Question 36

Facilitators primarily use techniques to get participants to learn from each other EXCEPT…

Answer 36

Lecturing

Question 37

Which adjustment will a trainer need to make when moving from classroom session to an online presentation of material?

Answer 37

Schedule more time for interactions

Question 38

What is an advantage of a flip chart?

Answer 38

Inexpensive and Flexible

Question 39

What might not necessarily enhance a presentation?

Answer 39

High Tech visual Aids.

Question 40

2 groups who don’t have a similar mastery of a language may experience mild distinctions in meanings that lead to misunderstandings. This type of barrier to communication is referred to as?

Answer 40

Linguistics

Question 41

Barriers to listening that originate with the learner EXCEPT….

Answer 41

Failure to immediately identify why the message of interest to the learner.

Question 42

When examining models used in communication theory, noise is often defined as…..

Answer 42

Something that hinders the flow of information between a source and receiver.

Question 43

An American manager is relocated tot he company’s Japanese office and is offended when not provided a private office. This is an example of what common barrier to communication?

Answer 43

Environment

Question 44

What is a nonverbal signal that can be translated directly into words, but may not have universal meanings for all cultures?

Answer 44

Emblems, a form of body language, are nonverbal signals that can be translated directly into words.

Question 45

Considerations trainers need to balance with the effect of culture on learning styles EXCEPT…

Answer 45

Instructional design approach

Question 46

To prepare mentally and emotionally for a presentation what is good advice to follow?

Answer 46

Dress in rehearsal the clothes you actually plan to wear for the presentation.

Question 47

What is a good tip to preparing notes for a large conference speech.

Answer 47

Put 6 periods at the end of the sentences, so that they do not run together.