Chapter 1 Flashcards

1
Q

What is a Business Driver?

A

Resource, process or condition required

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2
Q

What is the value for TD professionals to understand business strategy and goals

A

To better link learning to support organizational strategy because understanding the business strategy links learning to support the organization and aligns the 2 to achieve the organizations goals.

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3
Q

What is the key action you can take as a designer of TD programs to ensure that participants learn and are contributing to the intended organizational goals?

A

As a designer you may have may options when you consider expanding the design to include what happens before the learning event and what happens after the learning event. You meet with the supervisor before to clarify what is needed the most. You meet with the supervisor after to follow up to answer questions or offer support. You also support participants with job aids, advice, and informing them about how to receive help after the learning event happens.

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4
Q

A TD professional is tailoring instructional materials to the leadership training needs of an organizations executives, is and example of what?

A

The application of adult learning theory in designing learning experiences. This is an example of ensuring that the design of materials relates to the different ways adults learn.

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5
Q

What best describes why Maslow’s hierarchy of needs is important in relation to adult learning.

A

5 levels of needs indicate that a person can achieve a higher level of need only after the lower levels are satisfied, which suggests that people are motivated by different factors. Factors that may be unknown or difficult to discern.

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6
Q

In the field of TD what is Malcolm Knowles key contribution to adult learning?

A

Andragogy, Malcolm Knowles was one of the first researchers to propose that adults learn differently than children.

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7
Q

What is not an adult learning characteristic based on the definition of andragogy?

A

Accelerated learning

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8
Q

Theories of learning and memory are concerned with?

A

How learners deal with and internalize information

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9
Q

Cognitivism is an approach based on the principal that?

A

Learning occurs primarily through exposure to logically presented information and concerns the organization of memory and thinking.

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10
Q

According to behaviorism what should be included in a learning design?

A

Rewards

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11
Q

What theory and models is associated with Howard Gardner?

A

Multiple intelligences, He suggested that intelligence is multifaceted and that traditional intelligence measures are not capable of measuring all its facets.

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12
Q

An employee who finds it easier to learn new concepts through nature and is invested in subjects such as evolution and the environment have a….

A

Naturalistic Aptitude

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13
Q

What is andragogy?

A

A word that defines adult learning

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14
Q

What does ADDIE stand for?

A

Analyze, Design, Develop, Implement, Evaluate

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15
Q

What best describes the key benefit of Gagne’s 9 events of instruction?

A

This theory supports the notion of lesson plan design and ideal teaching sequence that enhances retention because the training is based on the way that learners process information.

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16
Q

Accelerated learning is a learning strategy that involves the right and left hemispheres, the cortex, and the limbic systems of the brain, thus making learning more natural. What is not a characteristic of a learning environment that is conductive to accelerated learning?

A

Provides challenges for learners to overcome.

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17
Q

A decision has been made to develop a training class to improve sales by the sales force. What should the designer do first?

A

Preform a needs analysis

18
Q

What is a principal of human performance improvement?

A

Training may not be the appropriate solution, and a needs analysis should be conducted to ensure that the performance gap can be remedied by training.

19
Q

Who is credited with the idea that a learning objective should contain a condition statement, a performance statement, and a criterion statement?

A

Robert Mager used specific, measurable, objectives that both guide designers during course wear development and aid participants in the learning process. These behavioral, performance, or criterion referred objectives should contain a condition statement, a performance statement, and a criterion statement.

20
Q

What is described as a collection of strategies for quickly producing instructional packages that enable learners to achieve a set of specific learning objectives. This model involves alternatives, enhancements, and modifications to the ADDIE model in the form of trade offs between design and delivery.

A

Accelerated learning

21
Q

What is an advantage of using an instructional design system?

A

Gives the ability to design projects quickly and efficiently

22
Q

What guidelines did Carl Rodgers describe as a critical element in adult learning situations?

A

Facilitators establish the initial mood or climate of the class experience and clarify the purpose of the individuals in the class as well as more general purposes of the group.

23
Q

What best describes training needs assessment, which is often referred to as training needs analysis?

A

Training need assessment is the process of collecting and synthesizing data to identify training requirements. Because the classical approach to determining training requirements is gathered by data through interviews, observations, questionnaires and tests.

24
Q

What is not a benefit of of conducting a needs assessment?

A

Training managers to train their department personal

25
Q

Steps in conducting a training needs assessment EXCEPT…

A

Selecting the learning strategies because this is part of the design component of developing instruction or learning events.

26
Q

What is one way that an organization can determine what kind of talent development should occur?

A

Conduct a needs assessment because it places the training requirement in the context of the organization needs and validates and augments the initial issues presented by the sponsor of the training.

27
Q

What is an advantage of using interviews as a data gathering technique?

A

Interviews can receive additional information in the form of non verbal messages. Interviewees behaviors are additional data or cues for the next questions.

28
Q

What instrument ask participants to rate 2 contrasting ideas or words that are separated by a graduated line, either numbered or unnumbered. Participants indicate the frequency of behavior or depth of opinion by circling points on a line.

A

Semantic Differential

29
Q

What method is used to identify efficiency and effectiveness of employees.

A

Performance Audit. TD’s use performance audit to identify the efficiency and effectiveness by comparing performance criteria and actual performance data.

30
Q

Quantitative Methods of collecting data are those that result in?

A

Hard Data. Objective and measurable, whether stated in terms of frequency, percentage, proportion, or time.

31
Q

Results of the needs assessment EXCEPT

A

Evaluating results and learner feedback. This is gathered after training has been implemented.

32
Q

The primary role of an SME on a project EXCEPT

A

Establishes goals of the learning experience, and supplies the content.

33
Q

What is NOT one of the techniques used by the designers when working with SME’s to find and distinguish what needs to be included in the learning event?

A

Evaluation Techniques

34
Q

The sequence of learning is important to its effectiveness. What is not a type of sequencing

A

Performance/Skill

35
Q

What best describes Blooms Taxonomy and its relevance to writing objectives?

A

Learning objectives are written to specify the performance (knowledge and skill) that is desired after the learning. The taxonomy specifies exactly what the learner will know or be able to to at the end of the training process.

36
Q

A new sales training program focused on improving the motivation of the sales force is most likely to focus on what Blooms Taxonomy of learning?

A

Attitude

37
Q

What objective domain used to determine design elements focuses on the skills and knowledge relating to the intellectual activity, such as knowing how to edit a manuscript.

A

Cognitive (skills and knowledge related to intellectual activity)

38
Q

Instruction on how to operate a fork lift is most likely to have which type of objective?

A

Psychomotor

39
Q

What is a key element of successful instructional design?

A

Objectives

40
Q

What is a key element of successful instructional design?

A

Objectives

41
Q

Advantages of informal learning EXCEPT…

A

Large numbers of employees will learn the same info and process at the same time.