chapter 2

Question 1

Going green contributes to?

Answer 1

Economic, social and environmental

Question 2

Economic benefits?

Answer 2

Energy saving, Waste reduction, lower disposal cost, reduce labor cost, increase productivity

Question 3

Environmental benefits

Answer 3

Conservation of resources, reduce pollution and creating a sustainable environment

Question 4

Social benefits

Answer 4

Makes property attractive, more comfy and healthy, increase health of people, enhance property image

Question 5

6 areas to focus for hospitality properties

Answer 5

1.policy and framework
2.educating staff
3.environment
management
4.Aware of purchasing
5. Educating
communities
6. protected area

Question 6

Green teams

Answer 6

Departments

1. Housekeeping
2. Engineering
3. Kitchen
4. Front office
5. Purchasing

Question 7

Green team responsibility

Answer 7

manage,reduce and analyze

Question 8

Water conservation

Answer 8

To save water and reduce water expenses

Question 9

how it will benefits the hotel economically?

Answer 9

WATER=COST

• save expenses
• save electricity cost
• save sewage bills
• save chemical cost

Question 10

Examples of water conservation programs

Answer 10

reuse, reduce, recycle water!

Question 11

how to reduce wate usage at guest bathroom?

Answer 11

control water pressure, maintanence and reuse towels and linens

Question 12

how to reduce water at Kitchen?

Answer 12

educate chef, create policy ad frame work, use dishwasher machine

Question 13

how to reduce water Laundry?

Answer 13

reclaim water, only operates when machine is full, holding reusable water

Question 14

how to runs the hotel in a Energy efficiency way?

Answer 14

Consult engineer, calculate energy use and using energy efficiency equipment

Question 15

Ensure efficient use of energy and reduce energy usage

Answer 15

using equipment rated energy efficient, using sensor lighting, computerized energy management system, use solar power

Question 16

Housekeeping activities that promote energy efficiency

Answer 16

turn off heater or air-con for unoccupied room, use suitable curtains, turn off guest rooms light and devices, equipment maintanence for better performance to reduce energy

Question 17

How can hotel save energy?

Answer 17

using natural lighting for rooms, avoid overheating or over cooling hotel, ensure good maintanence on energy devices, sensory and low energy lighting,

Question 18

3 R

Answer 18

reduce reuse recycle

Question 19

Reduce

Answer 19

reducing waste, shampoo dispenser on the toilet’s wall, replace water water with jug of water, reduce paper towels by using hand dryer

Question 20

Recycle

Answer 20

Room attendatns collect recycable waste, provide recycle trash can, housekeeping carts with recyclable trash can, recyclable items la

Question 21

Reuse

Answer 21

reuse linen turn into uniform, napkin, aprons, placemat

Question 22

Indoor airquality

Answer 22

air ventilation, control air flow, maintain humidity and temperature