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IFSTA Company Officer 4th > Chapter 2 > Flashcards

Chapter 2 Flashcards

1
Q

Leadership has been called?

A 
Trait
Behavior
Skill
Talent
Characteristic
Art
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2
Q

What is directing, overseeing, or controlling the activities of other individuals most closely related to?

A

Supervising

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3
Q

Control of a project, program, situation, or organization is considered?

A

Managing

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4
Q

The act of controlling, directing, conducting, guiding, and administering through the use of personal behavioral traits or personality characteristics that motivate employees to the successful completion of an organizations goals

A

Leading

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5
Q

Supervisory Ability

A

Applying the four functions of management to accomplish the objectives through the efforts of others

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6
Q

What are the four functions of management?

A

Planning
Organizing
Directing
Controlling

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7
Q

Decisiveness

A

Solving problems and making informed decisions

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8
Q

Intelligence

A

Using common sense, logic, and reason in making decisions

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9
Q

Self-assurance

A

Demonstrating self-confidence and self-esteem when making decisions

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10
Q

Initiative

A

Accomplishing goals and objectives with a minimum of supervision

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11
Q

The desire for professional success

A

Gaining additional responsibility within the organization through hard work

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12
Q

Integrity

A

Applying consistently a set of morals or values to the decision-making process and doing the right thing

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13
Q

Personal Security

A

Knowing that the leader is secure in the position and does not feel threatened by subordinates, peers, or the political environment

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14
Q

Sense of Priority

A

Determining what must be accomplished first and maintaining focus on the outcome

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15
Q

Vision

A

Having a dream or concept of the way things can or should be

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16
Q

Industriousness

A

Accomplishing seemingly insurmountable tasks

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17
Q

Interpersonal skills

A

Communicating ideas and getting along with others

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18
Q

Empowerment

A

Sharing authority and responsibility with other members of the organization

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19
Q

Innovation and Creativity

A

Seeking continuously new and imaginative methods for accomplishing the mission of the organization

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20
Q

Consistency

A

Applying procedures, policies, rewards, and discipline evenly and fairly over time

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21
Q

Preparedness

A

Always being prepared for any potential situation and having contingency plans in place to resolve it

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22
Q

Living in the future

A

Anticipating change and meeting it in a proactive manner

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23
Q

Basic leadership style consists of?

A

Autocratic, Democratic and Laissez-Faire categories

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24
Q

Two-dimensional leadership consists of?

A

Job-centered and employee-centered models

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25
Q

Contingency leadership theory is?

A

A belief that no single best style exists

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26
Q

Contemporary leadership consists of which theories?

A

Charismatic, Transformational, Transactional and Symbolic

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27
Q

This theory is the belief that the average worker is inherently lazy and dislikes work

A

Theory X

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28
Q

This theory is the belief that the average worker believes working is as natural as play or rest

A

Theory Y

29
Q

This theory is the belief that involved workers can perform without supervision

A

Theory Z

30
Q

What is the key to successfully applying the different theories to real situations?

A

Remember that each theory or style is valid in the right situation within the variables of the situation

31
Q

The leader tells subordinates what to do and how to do it with little or no input from them

A

Autocratic Leadership

32
Q

The leader includes employees in the decision-making process and allows them to work with the least amount of supervision necessary

A

Democratic Leadership

33
Q

The leader leaves employees to make all the decisions and does not supervise them at all

A

Laissez-faire Leadership

34
Q

A four quadrant chart that compares the degree of job structure to the degree of employee consideration

A

Two-Dimensional Leadership

35
Q

Contemporary Leadership Styles include:

A

Charismatic
Transformational
Transactional
Symbolic

36
Q

This leadership theory inspires follower loyalty and creates an enthusiastic vision that others work to attain

A

Charismatic

37
Q

Which theory depends on continuous learning, innovation, and change within the organization. This leader works to involve followers in the change process, challenge them to attain their full potential, and create follower satisfaction and growth while still meeting organizational goals.

A

Transformational

38
Q

Which theory involves an exchange between a leader and followers in which followers perform tasks effectively in exchange for rewards provided by the leader?

A

Transactional

39
Q

This theory is based on a strong organizational culture that holds common values and beliefs

A

Symbolic

40
Q

TQM

A

Total Quality Management

41
Q

This theory is based on employees’ perceptions of the unit’s goals and objectives

A

Path-Goal Theory

42
Q

This leader gives specific guidance to subordinates

A

Directive Leader

43
Q

This leader shows concern for subordinates

A

Supportive Leader

44
Q

This leader asks for suggestions from subordinates

A

Participative

45
Q

This leader establishes high goals and expects high performance from subordinates

A

Achievement-oriented

46
Q

This theory of leadership focuses on the use of basic values or principles to lead an organization.

A

Principled-Centered Leadership

47
Q

A highly capable individual who makes productive contributions through talent, knowledge, skills, and good work habits

A

Level 1

48
Q

A contributing team member who contributes individual capabilities to the achievement of group objectives and works effectively with others in a group setting

A

Level 2

49
Q

A competent manager who organizes people and resources toward the effective and efficient pursuit of predetermined objectives

A

Level 3

50
Q

Effective leader who catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards

A

Level 4

51
Q

An executive leader who builds enduring greatness through a paradoxical blend of personal humility and professional willpower

A

Level 5

52
Q

Which level of leadership has characteristics that others do not?

A

Level 5

53
Q

What distinguishes a model of from a theory?

A

A model has been proven through application, while theories contain only hypotheses that still need to be proven or disproven

54
Q

Which leader is concerned with getting work accomplished while considering the welfare and happiness of members of the unit?

A

Balanced leader

55
Q

Which leadership model depends on matching the leaders’ styles to the maturity of the members of the unit?

A

Situational Leadership Model

56
Q

What are the four levels of readiness?

A

Telling
Selling
Participating
Delegating

57
Q

Which leadership model is a value-based model of leadership that places service at the core for social change?

A

Social Change Model

58
Q

Which leadership model is based on the concept that the leader involves followers in the process of accomplishing a goal within the limits of the system?

A

Alpha Leadership Model

59
Q

Ways an officer may improve?

A

Courses
Seminars/Workshops
Literature
Counselors/Mentors

60
Q

The possession of control, authority, or influence over others is the definition of what?

A

Power

61
Q

What are the 5 types of power?

A 
Reward
Coercive
Identification
Expert
Legitimate
62
Q

Getting a raise or bonus or being promoted to a more responsible job is an example of which type of power?

A

Reward

63
Q

Verbal or written reprimand for substandard work performance is an example of which type of power?

A

Coercive

64
Q

This form of power is derived from someone’s desire to identify with and emulate another

A

Identification

65
Q

This form of power is based on one person’s perception that another’s knowledge and expertise can help in the first person’s endeavors

A

Expert

66
Q

This form of power is derived because of the organizational structure of the department/organization

A

Legitimate

67
Q

___________________ is the complex ability to identify the components of a situation, assess the need for action, determine the nature of the necessary intervention, and initiate the action and also to be perceived as having the ability necessary to take this action.

A

Command Presence

68
Q

What are the 6 traits of Command Presence?

A 
Self-Confidence
Trustworthiness
Consistency
Responsibility
Acceptance
Expertise

IFSTA Company Officer 4th (3 decks)

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