Chapter 2 Flashcards
An investment’s ability to extend the IS infrastructure’s capabilities to meet business need today and in the future is referred to as ____.
Architectural value
Which of the following statements is true of operational-level decisions?
They are highly structure and recurring.
Economic value refers to ____.
The contribution an investment makes toward improving the IS infrastructure’s ability to enhance the profitability of the business.
Which of the following is a challenge for organizations when it comes to sustaining a competitive advantage?
Competitors can copy strategic systems
Which of the following best describes architectural value?
An investment’s ability to extend the IS infrastructure’s capabilities to meet business needs today and in the future
How do key performance indicators help functional managers to enhance business processes
By assessing the organization’s progress toward a certain goal.
With the _____ business strategy, the degree of integration is low, and the individual subunits can respond quickly to their respective market demands.
Multi-domestic
Companies pursuing a ____ business strategy attempt to achieve economies of scale by developing [products for the global market, which can be sold in large quantities.
Global
What is this Tyler of international business strategy called?
Home replication
People at the ____ level make structure decisions.
Operational
___ is the process of examining an organization’s activities to determine where value is added to products and services and what costs are incurred for doing so.
Value chain analysis
This approach to assessing the IS infrastructure can create ____.
Operational value
At which level of decision making are information systems are used to obtain aggregate summaries of trends and projections of the future?
Executive
___ uses the leveraging of digital technologies to provide free goods and services to customer to gain a competitive advantage.
Freeconomics
Porsche, Nordstorm, and IBM are examples of companies that pursue which type of strategy?
a differentiation strategy
Regulatory and compliance value refers to ____.
the extent to which an investment helps the IS infrastructure to meet requirements for control, security, and integrity as required by a governing body or a key customer.
Which of the following best describes a disruptive innovation?
new technologies, products, or services that eventually surpass the existing dominant technology in a market
how does freeconomics work?
Companies provide free goods and services to customers to gain a competitive advantage.
which of the following is a challenge for organizations when it comes to sustaining a competitive advantage?
markets, customer expectations, and technology change
At which level of decision making do information systems help to improve a firm’s effectiveness by automating monitoring and controlling activities?
at the managerial level
At the ___ level of decision making functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization.
managerial
Which of the following is true of the information that executives have to use to make decisions?
It is less structured than the other levels of decision making.
At the executive level of decision making, information systems are used to ____.
obtain aggregate summaries of trends and projections of the future.
Which of the following best describes a value proposition?
It is what a business provides to a customer and what the customer is willing to pay for that product or service.
