Chapter 2 Flashcards
strategic human resource management (SHRM)
a pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals
strategy formulation
the process of deciding on a strategic direction by defining a company’s mission and goals, its external opportunities and threats, and its internal strengths and weaknesses
strategy implementation
the process of devising structures and allocating resources to enact the strategy a company has chosen
goals
what an organization hopes to achieve in the medium/long term future
external analysis
examining the organization operating environment to identify strategic opportunities and threats
internal analysis
the process of examining an organization’s strengths and weaknesses
strategic choice
the organization’s strategy; the ways an organization will attempt to fulfill its mission and achieve its long-term goals
job analysis
the process of getting detailed information about jobs
job design
the process of defining the way work will be performed and the tasks that will be required in given job
recruitment
the process of seeking applicants for potential employment
selection
the process by which an organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help it achieve its goals
training
a planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees
development
the acquisition of knowledge, skills, and behaviors that improve an employee’s ability to meet changes in job requirements and in client and customer demands
performance management
the means through which managers ensure that employees’ activities and outputs are congruent with the organization’s goals
role behaviors
behaviors that are required of an individual in his or her role as a jobholder in a social work environment
