Chapter 2

Question 1

What is cultural destructiveness?

Answer 1

agencies whose practices are actively destructive to clients and their culture

Question 2

What is an example of cultural destructiveness?

Answer 2

Historical denial of access to traditional helpers or healers for people of color

Question 3

What is cultural incapacity?

Answer 3

agencies whose practices are not intentionally destructive, but who demonstrate a lack of experience or capacity to help people of color and their communities (agencies unintentionally perpetuate societal biases)

Question 4

What is an example of cultural incapacity?

Answer 4

Providers who hold lower expectations for clients of color

Question 5

What is cultural blindness?

Answer 5

agencies who attempt to be unbiased by asserting that race and culture make no difference in how service is provided, applying a dominant culture to all

Question 6

What is an example of cultural blindness?

Answer 6

providers who encourage assimilation and/or participate in victim blame

Question 7

What is cultural pre-competence?

Answer 7

agencies who recognize problems serving diverse clients, but do not know how to improve despite genuine desire (these agencies tend to focus on single ethnic populations and succumb to tokenism in hiring practices)

Question 8

What is an example of cultural pre-competence?

Answer 8

agencies that overestimate the cultural competence of one or two providers of color

Question 9

What is basic cultural competence?

Answer 9

agencies who understand what skills are required to become culturally competent, and who are honest in their shortcoming

Question 10

What is an example of basic cultural competence?

Answer 10

agencies who hire unbiased staff, utilize consultation with communities of color, and assess who they are realistically prepared to serve

Question 11

What is ethnocentrism?

Answer 11

Culturally diverse behavior is understood in term of comparison to one’s own culture

Question 12

What is ethnorelativism?

Answer 12

Cultures are understood within their own context; culturally diverse behavior is not good or bad, only different

Question 13

What is self-honesty in terms of cultural competency?

Answer 13

hiding from our negative feels about race, ethnicity, and cultural differences keep us in the dark

Question 14

What is cultural destructiveness?

Answer 14

agencies whose practices are actively destructive to clients and their culture

Question 15

What is an example of cultural destructiveness?

Answer 15

historical denial of access to traditional helpers or healers for people of color

Question 16

What is cultural incapacity?

Answer 16

agencies whose practices are not intentionally destructive, but who demonstrate a lack of experience or capacity to help people of color and their communities

Question 17

What is an example of cultural incapacity?

Answer 17

providers who hold lower expectations for clients of color

Question 18

What is cultural blindness?

Answer 18

agencies who attempt to be unbiased by asserting that race and culture make no difference in how service is provided, applying a dominant cultural approach to all

Question 19

What is an example of cultural blindness?

Answer 19

providers who encourage assimilation and participate in victim blame

Question 20

Agencies who recognize problems serving diverse clients but do not know how to improve despite genuine desire

Answer 20

cultural pre-competence

Question 21

What is this an example of: agencies that overestimate the cultural competence of one or two providers of color

Answer 21

cultural pre-competence

Question 22

What is cultural proficiency?

Answer 22

agencies who, in addition to demonstrating the characteristics of basic cultural competence, advocate broadly for multiculturalism and participate in related research

Question 23

What is an example of cultural proficiency?

Answer 23

agencies who advocate for multiculturalism throughout the healthcare system

Question 24

What is self-awareness in regard to cultural competence?

Answer 24

understanding the ways one’s own culture impacts behavior, and understanding when how one’s own cultural boundaries create conflict

Question 25

dynamics of difference

Answer 25

understanding the dynamics between two cultures and when cultural miscommunication is creating conflict