chapter 2 Flashcards
1
Q
classical approches to managment : assumption : people are rational
A
- scientifiica management
- administrative prinipals
- bureaucratic organzitions
2
Q
Foresight
A
to complete a plan of action for the future
3
Q
Organization
A
to provide and mobilize resources to implement the plan
4
Q
Command
A
to lead, select, and evaluate workers to get the best work toward the plan
5
Q
Coordination
A
to fit diverse efforts together and ensure information is shared and problems solved
6
Q
control
A
to make sure things happen according to plan and to take necessary corrective action
7
Q
huamn resource approaches
A
- hawthone studies
- organization as communities
- theory of human needs
- theory of x and theory of y
- personality and organization
8
Q
maslows theory of human needs
A
- self actualizatoin
- esteem needs
- social needs
- saftey needs
- physiological needs
9
Q
Deficit principle
A
A satisfied need is not a motivator of behaviour
10
Q
Progression principle
A
A need becomes a motivator once the preceding lower-level
need is satisfied
11
Q
Theory X assumes that
workers:
A
- Dislike worker
- Lack ambition
- Are irresponsible
- Resist change
- Prefer to be led
12
Q
Theory Y assumes that workers are:
A
- Willing to work
- Willing to accept responsibility
- Capable of self control
- Capable of self-direction
- Imaginative and creative
13
Q
A
